Where to by new Dell notebooks

[Charng]

Hi Folks,

I have been browsing IT stores' website & facebook pages for new Dell notebooks.

Its very confusing. It's hard to navigate all of these sites and pages. The information is incorrect. They don't have the stock they advertise etc. And some questionable practices - we have called to check. One shop informs us they open all new boxes and check to see if it works and that's after ordering with a one day delay. Sounds strange to me. And from what I have heard, some refurbish second hand products as new.. Etc, etc.

So... what's the best way to buy a genuine new Dell notebook? It seems like I need to go to every store that advertised them and look at the people in the eyes and check out their available stock and then pray they are honest.. I am obviously getting a bit cynical... apologies..

But I would appreciate some advice on this.

Cheers

[covidsux]

Vantech or V-Tech on Kampuchea Krom, Chantra laptop shop St 468, search FB for computer shops, you will get a guarantee and official Windows or Office with a new one, anybody not offering you a guarantee and that is selling you a used one as new

[epidemiks]

One shop informs us they open all new boxes and check to see if it works and that's after ordering with a one day delay.

Standard practice here for any shop selling electronics from $1 to $10,000. Working when it left the shop = covering their arse.

https://www.chantracomputer.com/ is worth a look, usually very sharp pricing. Worth contacting them to check stock before walking in the door though.

[Bitte_Kein_Lexus]

Right across the street from the French Cultural center, there's a huge shop that sells Dells. I find Chantra overpriced for many items.

[Spigzy]

Bought mine off Amazon, delivered within a week. That was during COVID phase 1, so that shouldn’t be a problem even with lockdowns in the West or anything here.

[Clutch Cargo]

PTC Computer stock Dells according to their website. They have a few branches with head office near Sorya Mall shopping centre.

https://ptc-computer.com.kh/

[nemo]

https://www.chantracomputer.com/
Site serves malware according to avg

[IraHayes]

PTC Computer stock Dells according to their website. They have a few branches with head office near Sorya Mall shopping centre.

https://ptc-computer.com.kh/

A little story that was told to me by a guy I used to work with a few years ago. Nice guy, genuine ex-military, and he moved to Vietnam to teach there last I heard.

Anyway, some of the details maybe slightly off but the general story is solid and I'll do a TL;DR at the bottom.

Guy goes to the head office of PTC and purchases a branded laptop. It was a Dell but might have been another equally big named brand (long time ago and a minor detail as you will see)
He asks all the right questions and checks if it as all genuine OS etc. Pays cash and goes home. Unboxes and once he is up and running he discovers that it has a pirated version of windows installed. So he goes back to the store and points this out to the staff who by all accounts were pretty useless and not very helpful. He leaves the laptop with them on the understanding they will install a genuine copy of windows and he will come back in a few days to collect it.
A few days later and nothing has been done.
Now remember it is a major brand and will have been sold under license. Well he emailed the brand area head office in Singapore and told them exactly what is happening and gave them all the product details.. serial numbers, and the company sales receipt with their business details on it.
He got a very nice email back explaining some head lady will be in PP the next day and would he be able to meet her at the shop he bought it at.
So off he goes and by this time all he wanted was his money back tbh as he was pretty pissed off with them.

He meets the lady and the store owner/manager (could have been owners son) and got he was handed his laptop, with a genuine copy of windows installed and a full refund.

So basically for being fucked around by a bunch of dicks he got a bigger dick to put them in their place and for that he got the laptop he wanted for free.


TL;DR
PTC tried to fuck a guy over with a pirated Windows OS on a new laptop. He got the laptop manufacturer involved and made them eat humble pie.

[Kammekor]

PTC Computer stock Dells according to their website. They have a few branches with head office near Sorya Mall shopping centre.

https://ptc-computer.com.kh/

A little story that was told to me by a guy I used to work with a few years ago. Nice guy, genuine ex-military, and he moved to Vietnam to teach there last I heard.

Anyway, some of the details maybe slightly off but the general story is solid and I'll do a TL;DR at the bottom.

Guy goes to the head office of PTC and purchases a branded laptop. It was a Dell but might have been another equally big named brand (long time ago and a minor detail as you will see)
He asks all the right questions and checks if it as all genuine OS etc. Pays cash and goes home. Unboxes and once he is up and running he discovers that it has a pirated version of windows installed. So he goes back to the store and points this out to the staff who by all accounts were pretty useless and not very helpful. He leaves the laptop with them on the understanding they will install a genuine copy of windows and he will come back in a few days to collect it.
A few days later and nothing has been done.
Now remember it is a major brand and will have been sold under license. Well he emailed the brand area head office in Singapore and told them exactly what is happening and gave them all the product details.. serial numbers, and the company sales receipt with their business details on it.
He got a very nice email back explaining some head lady will be in PP the next day and would he be able to meet her at the shop he bought it at.
So off he goes and by this time all he wanted was his money back tbh as he was pretty pissed off with them.

He meets the lady and the store owner/manager (could have been owners son) and got he was handed his laptop, with a genuine copy of windows installed and a full refund.

So basically for being fucked around by a bunch of dicks he got a bigger dick to put them in their place and for that he got the laptop he wanted for free.


TL;DR
PTC tried to fuck a guy over with a pirated Windows OS on a new laptop. He got the laptop manufacturer involved and made them eat humble pie.

Hard to believe. Anything costing more than 1000r will be unpacked and switched on in front of you to proof it's working, I've never been given a sealed box in 11 years in Cambodia.

[Kammekor]

Right across the street from the French Cultural center, there's a huge shop that sells Dells. I find Chantra overpriced for many items.

Their laptops have decent prices I think, some are simply bargains, great selection as well compared to the rest.

Too bad they have no running machines in their shop so you can do some testing / comparison / checks before you buy.