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Can anyone recommend a good 4G "at home" kind of service?

Posted: Sat May 18, 2019 3:16 pm
by xandreu
After suffering months of abysmal internet speeds at my rented apartment I've decided to get my own.

I can't really get wired installation put in so have been looking at some 4G modem solutions - the kind that use the mobile network but are designed to be used at home.

So far, [email protected] seems like a good choice - 18USD for 10Mbps and unlimited downloads. But I've heard that you'd be very lucky to get what they promise.

Does anyone have any experience of [email protected] or can anyone recommend anything similar?

Thanks

Re: Can anyone recommend a good 4G "at home" kind of service?

Posted: Sat May 18, 2019 5:46 pm
by timmydownawell
xandreu wrote: Sat May 18, 2019 3:16 pm I can't really get wired installation put in
Why not?

Re: Can anyone recommend a good 4G "at home" kind of service?

Posted: Sat May 18, 2019 5:54 pm
by armchairlawyer
xandreu wrote: Sat May 18, 2019 3:16 pm
So far, [email protected] seems like a good choice - 18USD for 10Mbps and unlimited downloads. But I've heard that you'd be very lucky to get what they promise.

Does anyone have any experience of [email protected] or can anyone recommend anything similar?

Thanks
[email protected] is OK most of the time but it goes through spells of cutting out entirely for 5 minutes. Streaming videos can be iffy in the evenings. You cannot download from torrent at all.

Re: Can anyone recommend a good 4G "at home" kind of service?

Posted: Sat May 18, 2019 5:56 pm
by rogerrabbit
xandreu wrote: Sat May 18, 2019 3:16 pm After suffering months of abysmal internet speeds at my rented apartment I've decided to get my own.

I can't really get wired installation put in so have been looking at some 4G modem solutions - the kind that use the mobile network but are designed to be used at home.

So far, [email protected] seems like a good choice - 18USD for 10Mbps and unlimited downloads. But I've heard that you'd be very lucky to get what they promise.

Does anyone have any experience of [email protected] or can anyone recommend anything similar?

Thanks
I used [email protected] for 4 months and I have only good things to say. Maybe hour a day (evenings between 6pm-9pm) it was bit slower at times but rest of the time the speed was what was promised. Even at worse it was just little bit slower. I believe it really depends where you live so your best bet is just getting it and trying it out.

Re: Can anyone recommend a good 4G "at home" kind of service?

Posted: Sat May 18, 2019 7:01 pm
by A10
I just ditched Cootel's most basic package, which was $10 a month and no idea on the speed etc.

It was okay, service would sometimes go out but it wasn't consistently down at a certain time of the day (it would just lose signal for a few seconds and then come back), but the company was good to deal with. I also took it to Kampot a few times and it was nice to have my little internet box with me.

Re: Can anyone recommend a good 4G "at home" kind of service?

Posted: Sat May 18, 2019 8:54 pm
by timmydownawell
Also on Smart, when there are power cuts everyone jumps onto 4G because their wired internet has gone down, which then causes 4G data to grind to a halt. Hopefully the load shedding is coming to an end.

Re: Can anyone recommend a good 4G "at home" kind of service?

Posted: Sun May 19, 2019 5:34 pm
by xandreu
Just in case anyone else searches for this kind of info in the future, I'll update my findings. I bit the bullet and got the [email protected] today. Been using it for a few hours now and I'm very happy with the results.

I paid for the 10Mbps option, and I keep doing speed tests to test it. On my mobile phone I always get between 9-10Mbps. My laptop is a little slower, usually between 8-9Mbps. Not sure why my laptop is a little slower, but it's clearly the laptop rather than the router. It's perfectly usable however. (I've tried moving the router around the house - despite what I was told about putting the router next to a window, it seems to work a lot better if it's closer to the device you're using it on, even if that's far away from a window)

3 months was advertised as $54 but she gave me $10 discount for some reason. So $44 for three months at 10Mbps internet is more than reasonable. She also said that if I wasn't happy with the speed for whatever reason, I could return the router within a month for a full refund. She even checked my address on her database to check what speed I would likely get before she even began the process of setting it up and taking my money.

So far, so good. I will update if I run into any major problems.

Re: Can anyone recommend a good 4G "at home" kind of service?

Posted: Sun May 19, 2019 6:11 pm
by yongchi
How different are speed and delay for [email protected] compared to what you would get if you directly used your phone’s 4G with a Smart SIM?

Re: Can anyone recommend a good 4G "at home" kind of service?

Posted: Sun May 19, 2019 6:19 pm
by xandreu
yongchi wrote: Sun May 19, 2019 6:11 pm How different are speed and delay for [email protected] compared to what you would get if you directly used your phone’s 4G with a Smart SIM?
I don't know. I don't use Smart for my mobile provider. I did check if my mobile provider has an 'at home' kind of service and they do, but it's something like $10 per month for 10GB data allowance. [email protected] is unlimited (there is a 400GB fair use allowance, but who would ever use that in a month?)

I do know people who use Smart as their mobile provider, and from what I can tell, they don't have the best reputation when it comes to connectivity and speeds. That's why I was wary of buying the [email protected] service.

Re: Can anyone recommend a good 4G "at home" kind of service?

Posted: Sun May 19, 2019 6:29 pm
by yongchi
xandreu wrote: Sun May 19, 2019 6:19 pm
yongchi wrote: Sun May 19, 2019 6:11 pm How different are speed and delay for [email protected] compared to what you would get if you directly used your phone’s 4G with a Smart SIM?
I do know people who use Smart as their mobile provider, and from what I can tell, they don't have the best reputation when it comes to connectivity and speeds. That's why I was wary of buying the [email protected] service.
Thanks Xandreu.
I used to use Smart’s mobile 4G and wasn’t impressed. That’s why I am asking.
More recently Cellcard’s 4G, which was great for a while, has also gone downhill for me, to the point were it becomes unusable at times. That’s in particular mid-morning.
Maybe I need to to give Smart another go.