Page 1 of 1
Nasty Shock Awaiting ABA Bank customers
Posted: Wed Oct 10, 2018 2:23 pm
by takeoman
ABA announced that they would be upgrading their system over the holiday, this was supposed to be completed by 8am today. I logged in to their Internet banking system around 2pm and was informed that "you have no accounts". They are now saying that things will be back to normal by the 11th. But I seem to remember a recent case in the UK when such an update resulted in weeks of problems for the customers.
Re: Nasty Shock Awaiting ABA Bank customers
Posted: Wed Oct 10, 2018 2:58 pm
by LaudJohn
Yes. I tried to do a transfer today. Still out. I did not know it was coming.
This is a shock as it has been so reliable and excellent.
Re: Nasty Shock Awaiting ABA Bank customers
Posted: Wed Oct 10, 2018 3:03 pm
by CEOCambodiaNews
Re: Nasty Shock Awaiting ABA Bank customers
Posted: Wed Oct 10, 2018 3:41 pm
by PSD-Kiwi
Both the missus and I received the following message from ABA via email and SMS last week...
Dear valued customers,
Please be informed that we scheduled a significant upgrade of our banking system from 6 to 10 October 2018. This is the part of our continuous plan to accommodate the increasing number of customers and to provide them with the best banking experience.
The upgrade will impact some of our products and services as follows:
6 October, 10:00 pm – 9 October, 11:00 pm: some features of ABA Mobile app and iBanking service may not work stable or be unavailable.
9 October, 11:00 pm – 10 October, 08:00 am: all ABA cards, ATMs, POS terminals, cash-in kiosks, ABA Mobile app and PayWay online payment gateway will be completely unavailable.
We apologize for any inconvenience caused by this upgrade and express our sincere gratitude for your kind understanding!
Unfortunately it appears their upgrades are taking longer than expected. I have complete faith that our funds are secure and am not expecting a nasty shock, just as they were when they conducted upgrades a couple years ago.
Re: Nasty Shock Awaiting ABA Bank customers
Posted: Wed Oct 10, 2018 5:00 pm
by PSD-Kiwi
...internet banking and mobile app are both up and running, all of our accounts are showing the correct amounts, transfers are working, no problems.
Re: Nasty Shock Awaiting ABA Bank customers
Posted: Wed Oct 10, 2018 5:12 pm
by LaudJohn
PSD-Kiwi wrote: ↑Wed Oct 10, 2018 5:00 pm
...internet banking and mobile app are both up and running, all of our accounts are showing the correct amounts, transfers are working, no problems.
The App is still under maintenance for me.
Re: Nasty Shock Awaiting ABA Bank customers
Posted: Wed Oct 10, 2018 9:32 pm
by Arget
Its working again.
