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General Data Protection Regulation (GDPR)
Posted: Wed Oct 03, 2018 8:41 pm
by TOG
Not content with making sure everyone is politically correct, we have the introduction of the General Data Protection Regulation (GDPR) in Europe. As with nearly all EU laws, it has not been thought through by sensible people but by unelected Brussels bureaucrats. (Roll on getting out of the EU)
I answered the phone yesterday and a man asked to speak to my wife. I politely asked who was calling and he said he could not tell me. I noticed that his number was withheld so I explained that as he would not say who he was or what number he was calling from, I could not let him speak to my wife. For all I knew, he could be a pervert, a stalker or simply out phishing. When I told him this he became very angry and shouted at me "did I not know the data protection act". I hung up.
The current guide lines from police, crime prevention and neighbourhood watch is that if a caller will not give their name, organisation or telephone number, hang up.
The current NHS guide lines to medical professionals is when making a call, not to give their names, organisation or telephone number due to the GDPR.
Well, it turned out to be a senile old PC doctor wanting to speak to my wife about her recent blood tests. All he had to say was could your wife call me at the surgery. No data risks, no confidential information given.
What has happened to good old common sense?
Re: General Data Protection Regulation (GDPR)
Posted: Wed Oct 03, 2018 9:00 pm
by whiteribbon
TOG wrote: ↑Wed Oct 03, 2018 8:41 pm
Not content with making sure everyone is politically correct, we have the introduction of the General Data Protection Regulation (GDPR) in Europe. As with nearly all EU laws, it has not been thought through by sensible people but by unelected Brussels bureaucrats. (Roll on getting out of the EU)
I answered the phone yesterday and a man asked to speak to my wife. I politely asked who was calling and he said he could not tell me. I noticed that his number was withheld so I explained that as he would not say who he was or what number he was calling from, I could not let him speak to my wife. For all I knew, he could be a pervert, a stalker or simply out fishing. When I told him this he became very angry and shouted at me "did I not know the data protection act". I hung up.
The current guide lines from police, crime prevention and neighbourhood watch is that if a caller will not give their name, organisation or telephone number, hang up.
The current NHS guide lines to medical professionals is when making a call, not to give their names, organisation or telephone number due to the GDPR.
Well, it turned out to be a senile old PC doctor wanting to speak to my wife about her recent blood tests. All he had to say was could your wife call me at the surgery. No data risks,
no confidential information given.
What has happened to good old common sense?
Seems like a pretty reasonable rule to me. In your situation it caused you some annoyance because you knew she went.
Re: General Data Protection Regulation (GDPR)
Posted: Wed Oct 03, 2018 9:36 pm
by TOG
whiteribbon wrote: ↑Wed Oct 03, 2018 9:00 pm
Seems like a pretty reasonable rule to me. In your situation it caused you some annoyance because you knew she went.
The whole point is that police advice due to scam/pervert/phishing/stalking is not to speak to anyone who refuses to give their name, organisation or telephone number. A complete negation of how the NHS has interpreted the GDPR.
Re: General Data Protection Regulation (GDPR)
Posted: Thu Oct 04, 2018 5:37 am
by Duncan
TOG wrote: ↑Wed Oct 03, 2018 8:41 pm
Not content with making sure everyone is politically correct, we have the introduction of the General Data Protection Regulation (GDPR) in Europe. As with nearly all EU laws, it has not been thought through by sensible people but by unelected Brussels bureaucrats. (Roll on getting out of the EU)
I answered the phone yesterday and a man asked to speak to my wife. I politely asked who was calling and he said he could not tell me. I noticed that his number was withheld so I explained that as he would not say who he was or what number he was calling from, I could not let him speak to my wife. For all I knew, he could be a pervert, a stalker or simply out phishing. When I told him this he became very angry and shouted at me "did I not know the data protection act". I hung up.
The current guide lines from police, crime prevention and neighbourhood watch is that if a caller will not give their name, organisation or telephone number, hang up.
The current NHS guide lines to medical professionals is when making a call, not to give their names, organisation or telephone number due to the GDPR.
Well, it turned out to be a senile old PC doctor wanting to speak to my wife about her recent blood tests. All he had to say was could your wife call me at the surgery. No data risks, no confidential information given.
What has happened to good old common sense?
I did a Google search for that,, but found nothing. Can you explain the '' common sense'' bit it to us.
Re: General Data Protection Regulation (GDPR)
Posted: Thu Oct 04, 2018 6:12 am
by frank lee bent
i have about a dozen site clients mostly woo commerce and many sell a bit to eu
they all declined to comply
i once had to do a CE compliance course which revealed my employer in violation of cross border data flows.
Re: General Data Protection Regulation (GDPR)
Posted: Thu Oct 04, 2018 6:48 am
by explorer
Duncan wrote: ↑Thu Oct 04, 2018 5:37 am
What has happened to good old common sense?
Common sense is a contradiction of terms. It should be called uncommon sense.
Re: General Data Protection Regulation (GDPR)
Posted: Thu Oct 04, 2018 7:35 am
by finbar
Well, it turned out to be a senile old PC doctor wanting to speak to my wife about her recent blood tests. All he had to say was could your wife call me at the surgery. No data risks, no confidential information given.
Huh?
The very fact of the call is confidential of course.
"Hello, Mrs TOG?
May I speak to you husband please?
Who is it?
Oh it's Dr Richard Head from the venereal disease clinic, could he call me urgently about his results, which of course are strictly confidential, please"
Re: General Data Protection Regulation (GDPR)
Posted: Thu Oct 04, 2018 8:21 am
by Kammekor
TOG wrote: ↑Wed Oct 03, 2018 8:41 pm
Not content with making sure everyone is politically correct, we have the introduction of the General Data Protection Regulation (GDPR) in Europe. As with nearly all EU laws, it has not been thought through by sensible people but by unelected Brussels bureaucrats. (Roll on getting out of the EU)
I answered the phone yesterday and a man asked to speak to my wife. I politely asked who was calling and he said he could not tell me. I noticed that his number was withheld so I explained that as he would not say who he was or what number he was calling from, I could not let him speak to my wife. For all I knew, he could be a pervert, a stalker or simply out phishing. When I told him this he became very angry and shouted at me "did I not know the data protection act". I hung up.
The current guide lines from police, crime prevention and neighbourhood watch is that if a caller will not give their name, organisation or telephone number, hang up.
The current NHS guide lines to medical professionals is when making a call, not to give their names, organisation or telephone number due to the GDPR.
Well, it turned out to be a senile old PC doctor wanting to speak to my wife about her recent blood tests. All he had to say was could your wife call me at the surgery. No data risks, no confidential information given.
What has happened to good old common sense?
Actually the GDPR is a good thing, although it's a pain in the ass for companies. Now, third parties are no longer allowed to share info they have from you and other people with others unless you have given consent.
If the NHS translates that to a guideline where staff can no longer tell what their name is, what organization they work for or what their phone number is that has very little to do do with the GDPR, or it is a very broad interpretation of the law. Blaming privacy protecting laws for that is just silly.
The person calling from the hospital could easily have told you his name's John Pike, working for the information department of the xxx Hospital in xxx and he requests your wife to contact them to get some results. Totally GPDR compliant.
Re: General Data Protection Regulation (GDPR)
Posted: Thu Oct 04, 2018 2:31 pm
by TOG
finbar wrote: ↑Thu Oct 04, 2018 7:35 am
Well, it turned out to be a senile old PC doctor wanting to speak to my wife about her recent blood tests. All he had to say was could your wife call me at the surgery. No data risks, no confidential information given.
Huh?
The very fact of the call is confidential of course.
"Hello, Mrs TOG?
May I speak to you husband please?
Who is it?
Oh it's Dr Richard Head from the venereal disease clinic, could he call me urgently about his results, which of course are strictly confidential, please"
The confidential bit is all about the patients details, not about who wants to speak to them. (bit of common sense from you required here).....
All he had to say was "could your wife call the surgery about her annual blood test" (which we all get called in for). Nothing more nothing less.
Of course, I could let her speak to an absolute stranger who refuses to say who he is or his number and then it may turn out to be a pervert or worse...Maybe preferable to you but not the police, crime prevention or neighborhood watch.
Re: General Data Protection Regulation (GDPR)
Posted: Thu Oct 04, 2018 5:03 pm
by Kammekor
TOG wrote: ↑Thu Oct 04, 2018 2:31 pm
finbar wrote: ↑Thu Oct 04, 2018 7:35 am
Well, it turned out to be a senile old PC doctor wanting to speak to my wife about her recent blood tests. All he had to say was could your wife call me at the surgery. No data risks, no confidential information given.
Huh?
The very fact of the call is confidential of course.
"Hello, Mrs TOG?
May I speak to you husband please?
Who is it?
Oh it's Dr Richard Head from the venereal disease clinic, could he call me urgently about his results, which of course are strictly confidential, please"
The confidential bit is all about the patients details, not about who wants to speak to them. (bit of common sense from you required here).....
All he had to say was "could your wife call the surgery about her annual blood test" (which we all get called in for). Nothing more nothing less.
Of course, I could let her speak to an absolute stranger who refuses to say who he is or his number and then it may turn out to be a pervert or worse...Maybe preferable to you but not the police, crime prevention or neighborhood watch.
No, the word annual and blood already cross the line of pricacy. It's none of your business (just being someone taking the phone in the house, for the caller you could just be anyone) what kind of test she has to call about. He could have asked you to ask Mrs TOG to contact the hospital for her results. Period.
The person she needs to speak to is also confidential. If she has to speak to dr xxx Oncologist, or doc yyy Infectious diseases specialist, that's too much info too. That's why any smart hospital won't let the doc call to the patient for this, but a third person from a generic department. He or she can give his or her name, department, whatever, and all he or she needs to know is mrs TOG has to be contacted to request her to contact the hospital to receive test results.
But I don't understand the fuss this hospital creates by itself. Why not agree with mrs TOG she calls to the hospital on or after a certain day, with her case number and name? GDPR to blame too?
