Immigration app

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Kammekor
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Re: Immigration app

Post by Kammekor »

Newinkow wrote: Fri Sep 06, 2024 2:49 pm
Bongmab69 wrote: Fri Sep 06, 2024 2:30 pm I used it yesterday for my arrival on 12th, it ask a lot of things, but found out the things without a red asterix are not compulsary. Also your profile foto doesnt need to be "passport-confirmed", i did mine just after waking up looking as a drunk crackhead but the foto was good for it. Strange thing happened when they asked arrival date, could only go 6 days ahead, not 7. I clicked on the 11th even i will arrive on 12th. And everything was good for it, curious the QR-code will dissapear on my phone when i arrive or not next week !!
I'll be arriving at the end of October. I haven't downloaded the app yet, (maybe I should) but I'm aware that's the new process. I don't remember every having to supply a "passport-confirmed" photo every for the "custom declaration" from.

I'm confused! What the story with this profile "passport-confirmed" photo?
You have to 'pre announce' your arrival. You can do so using their app, or their website. You have to upload your personal data plus travel data into their system to be able to enter.

This replaces the paper 'arrival card' they used for the last decades.
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xtreme
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Andorra

Re: Immigration app

Post by xtreme »

Newinkow wrote: Fri Sep 06, 2024 2:49 pm
I'll be arriving at the end of October. I haven't downloaded the app yet, (maybe I should) but I'm aware that's the new process. I don't remember every having to supply a "passport-confirmed" photo every for the "custom declaration" from.

I'm confused! What the story with this profile "passport-confirmed" photo?
Just do it at the airport kiosk on arrival. It's the e-quivalent of index-card sized questionaire paper the stews hand out to let you know the flight's almost over.
Bongmab69
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Re: Immigration app

Post by Bongmab69 »

Some apps need a pasport foto followed by a lot of rules, dont remember exactly the rules, but i remember for example no had, no glasses, ears free, your face should be x-% from the screen, blablabla. I had trouble in 2022 with it to get my Iranian visa, the strangest things happened in the app, even a message "this is not a real person".I went in Kayseri Turkey to a photographer and he smiled, he asked, you need fotos for a Schengen-visum ?? As the turks need to come to europe: he was avare perfect about all those blablabla rules, took 1 picture, photoshopped it and it was perfect ofcourse. I am still using it in any visum app around the world (and after foto-shop i look 15 years younger, hahaha. The cambodian app asks first to make photo for your profile, and took one that moment after just been waken up, it looks like shit and it is shit, but they dont care about it, later you need to take photo from your passport also, no trouble with ugly photos at all !!
ressl
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Re: Immigration app

Post by ressl »

Bongmab69 wrote: Fri Sep 06, 2024 2:30 pm I used it yesterday for my arrival on 12th, it ask a lot of things, but found out the things without a red asterix are not compulsary. Also your profile foto doesnt need to be "passport-confirmed", i did mine just after waking up looking as a drunk crackhead but the foto was good for it. Strange thing happened when they asked arrival date, could only go 6 days ahead, not 7. I clicked on the 11th even i will arrive on 12th. And everything was good for it, curious the QR-code will dissapear on my phone when i arrive or not next week !!
You might want to share your experience, because I wouldn't fill in another day other than my arrival. The QR code won't disappear from your device (they don't even ask for it at immigration), but there will be no valid data entry in their system for you, so you need to do it while the immigration office patiently waits for you to finish.
Driving on Cambodian roads is just like playing a classic arcade top scroller. The only difference is a force feedback controller, the limitation to one life only and the inability to restart, once Game Over
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Kammekor
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Re: Immigration app

Post by Kammekor »

ressl wrote: Sat Sep 07, 2024 5:08 pm
Bongmab69 wrote: Fri Sep 06, 2024 2:30 pm I used it yesterday for my arrival on 12th, it ask a lot of things, but found out the things without a red asterix are not compulsary. Also your profile foto doesnt need to be "passport-confirmed", i did mine just after waking up looking as a drunk crackhead but the foto was good for it. Strange thing happened when they asked arrival date, could only go 6 days ahead, not 7. I clicked on the 11th even i will arrive on 12th. And everything was good for it, curious the QR-code will dissapear on my phone when i arrive or not next week !!
You might want to share your experience, because I wouldn't fill in another day other than my arrival. The QR code won't disappear from your device (they don't even ask for it at immigration), but there will be no valid data entry in their system for you, so you need to do it while the immigration office patiently waits for you to finish.
I filled mine (and my family 's) in while waiting in front of the gate at Bangkok airport, about 2 hours prior to arrival, and there were no issues entering Cambodia, we were a group of two foreigners and one Cambodian..
Bill Shakey
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Jamaica

Re: Immigration app

Post by Bill Shakey »

I downloaded the app to my phone after reading the articles posted on Khmer440. If the app I downloaded is not genuine then someone has already posted a pretty good replica and is scamming would be travellers. One option on that app was for social media which I didn't select but it nominated me Whats App anyway! I'm now using my laptop to try again as I arrive next week and I'm using the link from this thread: https://www.arrival.gov.kh/e-arrival/fo ... form/draft. I'm already curious as to why, when asked for my surname this says 'optional'. Why would that be so if you're filling in passport information? I've never filled in an immigration arrival form where the surname is optional! I don'teally want to ry and do this at PP airport having been up for two days and in a queue of other arrivals also semi-comatose.
Give me the paper version anyday!
one_dolla
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Re: Immigration app

Post by one_dolla »

the QR code does go away once your through immigration. Not sure how quickly as its been a couple of weeks since I arrival happened.
Bill Shakey
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Jamaica

Re: Immigration app

Post by Bill Shakey »

I first downloaded the app from the link provided on Khmer 440 after cross checking this with a search on Google for Khmer arrival-immigration.
I’ve now spent more time pissing about with this app than I ever did filling in paper forms.
One part of the app asks for supporting documentations but doesn’t say what this is.
It also says an email is optional but then says it’s required!
If you inadvertently upload the wrong document (like the wrong ticket) how do you delete this? Answer - well, after stuffing about, you upload another document which replaces the first.
I was still asked to pay 7USD processing fee and informed that the confirmation email will only be sent after this has been paid. As I’m not paying online and will not be entering any card details, I’m assuming that I still have not completed the immigration form!
Some of you may find it a piece of piss, but I’m not having much joy have to say.
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ItWasntMe
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Re: Immigration app

Post by ItWasntMe »

Found it to be easy enough. As I already had a visa with multiple entries it was just a matter of taking a crappy selfie, photo of my passport and check some boxes. Upon arrival I showed immigration that I had a QR code and that was it.
Money can't buy happiness but it can buy beer
Bill Shakey
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Re: Immigration app

Post by Bill Shakey »

I’ve worked for agencies in different countries who develop and use forms, templates, and platforms for the collection of information, which is all this is (no, I’m not a spook). Almost without exception, each one of those needs tweaking as they don’t get it right first time, no matter how much ‘road testing’ is done. There’s usually always something that hasn’t been thought through thoroughly enough during development. You're also developing a platform for one country which for use by people from potentially every other country, which will inevitably present other challenges. The question becomes how responsive are Cambodian authorities going to be (and assuming it's not just me? It may be!) Given you’re dealing with people in authority who are unaccountable, with systems that are non-transparent, and for most of us in a language we don’t understand, how is that going to work? Yes, the form is in English, but the discussions around any fine-tuning will, invariably, be in Khmer, and then that has to be translated into a universal language (as you can see from the English used in the app it's not perfect but then may not have to be). If you’re developing forms to be used internationally and where there’s money to change hands at some point, then it becomes vulnerable. If it were in some other countries I’d have less reservations, but here there are some more concerns. Cambodia is, as someone once said, “pretty dysfunctional and sometimes that works for you and sometimes it doesn’t” and to be honest that’s also part of its appeal. I just want to get into the place with the minimum of fuss and that's not happening.
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