Best SIM card?

Ask us anything. Cambodia Expats Online has a huge community of long-term expats that can answer any question you may have about life in Cambodia. Have some questions you want to ask before you move to Cambodia? Ask them here. Our community can also answer any questions you have about how to find a job or what kind of work is available for expats in Cambodia, whether you're looking for info about Phnom Penh, Siem Reap, or anywhere else in the Kingdom. You're also welcome to ask about visa and work permit questions as well, as the immigration rules change often, especially since COVID-19. Don't be shy, ask CEO's community anything!
User avatar
xandreu
Expatriate
Posts: 1874
Joined: Mon Jun 05, 2017 11:37 am
Reputation: 1951
Great Britain

Best SIM card?

Post by xandreu »

I've been using Metfone ever since I arrived in Cambodia and for the most part, it's been ok, but it's been slowly getting worse and worse lately and when I couldn't contact a friend in a (mild) emergency yesterday, I decided enough was enough and it's time to change.

Like the fact that Phnom Penh seems to have several pharmacies on every street, but when you actually need one, they are nowhere to be seeen, Metfone seems to work great during those times when you don't actually need it - you're just passing the time browsing or whatever - but when you need it in an actual emergency, it always seems to have severed all communication with the outside world, both data and cellular connections.

It has happened to me far too many times lately so I'm looking for an alternative.

Any recommendations? As far as I can tell, at the moment, Cellard or Smart seem to be the only real alternatives to Metfone?

Can anyone recommend any of these, or does anyone know of any other ones?

Thanks.
The difference between animals and humans is that animals would never allow the dumb ones to lead the pack.
User avatar
PSD-Kiwi
Expatriate
Posts: 4923
Joined: Wed Jul 09, 2014 8:25 am
Reputation: 3251
New Zealand

Re: Best SIM card?

Post by PSD-Kiwi »

I have been using Cellcard (formerly Mobitel) since living in Cambodia, has always worked great in the main cities/provincial towns with no issues, however not much service out in the boonies.
User avatar
Freightdog
Expatriate
Posts: 4397
Joined: Wed May 16, 2018 8:41 am
Reputation: 3480
Location: Attached to a suitcase between realities
Ireland

Re: Best SIM card?

Post by Freightdog »

Setup and reliability wise, Smart has so far been the best, most helpful, clearest staff communication. My sim is also international roaming, now. It’s an e-sim.

Unfortunately, data capabilities are limited in our part of the province, where Cellcard works ok, and Metfone a little less (sometimes, no data at all) but still better on average than Smart in Krakor. I use a Cellcard sim in my iPad.

The other half has Cellcard & Metfone operating on different devices for similar reasons.

Give it another decade and maybe the cell companies will start working cooperatively.
User avatar
newsgatherer
Expatriate
Posts: 184
Joined: Sun May 18, 2014 8:22 pm
Reputation: 51
United States of America

Re: Best SIM card?

Post by newsgatherer »

Cellcard is mainly American and Smart is European. I have a problem with the cellular simcard credit system, it seems somewhat foggy. Could someone post their exact page that explains it? There's just too much Florida about it. Don't tell me why. But wouldn't it be great to have 3sims in your phone? Then I would have installed both Smart, Cellcard and Metfone sims.
User avatar
newkidontheblock
Expatriate
Posts: 4467
Joined: Tue May 20, 2014 3:51 am
Reputation: 1555

Re: Best SIM card?

Post by newkidontheblock »

Smart phones are always about trade offs.

Size, complexity, and cost. More sim slots mean physical bigger, heavier phones. More sim slots also mean fewer other features, dual screen, possibly better reception, etc. More sim slots mean more complicated operations inside the phone, and for the user to learn. Building such a phone increases costs. The smaller the market - the higher per unit cost.

Don’t want to compromise on phone call capabilities? Get a satellite phone. Ridiculously expensive, and doesn’t fit in a pocket.

Sorry for the tongue in cheek response.
User avatar
Freightdog
Expatriate
Posts: 4397
Joined: Wed May 16, 2018 8:41 am
Reputation: 3480
Location: Attached to a suitcase between realities
Ireland

Re: Best SIM card?

Post by Freightdog »

newkidontheblock wrote: Mon Sep 19, 2022 4:03 pm Smart phones are always about trade offs.

Size, complexity, and cost. More sim slots mean physical bigger, heavier phones. More sim slots also mean fewer other features, dual screen, possibly better reception, etc. More sim slots mean more complicated operations inside the phone, and for the user to learn. Building such a phone increases costs. The smaller the market - the higher per unit cost.

Don’t want to compromise on phone call capabilities? Get a satellite phone. Ridiculously expensive, and doesn’t fit in a pocket.

Sorry for the tongue in cheek response.
That was tongue in cheek? We need to find you a decent comedy club to help reset your funny gene.
User avatar
John Bingham
Expatriate
Posts: 13784
Joined: Sun Dec 07, 2014 11:26 pm
Reputation: 8983
Cambodia

Re: Best SIM card?

Post by John Bingham »

newsgatherer wrote: Mon Sep 19, 2022 1:56 pm Cellcard is mainly American and Smart is European.
I don't know how you came to that conclusion. Cellcard was set up in a partnership with Millicom, headquartered in Luxembourg but they were bought out and it is 100% Cambodian owned now. Smart is a subsidiary of Axiata, a Malaysian company. Metfone is Vietnamese.
Silence, exile, and cunning.
User avatar
cautious colin
Expatriate
Posts: 1200
Joined: Thu Aug 31, 2017 9:47 am
Reputation: 491
Great Britain

Re: Best SIM card?

Post by cautious colin »

newkidontheblock wrote: Mon Sep 19, 2022 4:03 pm Smart phones are always about trade offs.

Size, complexity, and cost. More sim slots mean physical bigger, heavier phones. More sim slots also mean fewer other features, dual screen, possibly better reception, etc. More sim slots mean more complicated operations inside the phone, and for the user to learn. Building such a phone increases costs. The smaller the market - the higher per unit cost.

Don’t want to compromise on phone call capabilities? Get a satellite phone. Ridiculously expensive, and doesn’t fit in a pocket.

Sorry for the tongue in cheek response.
I have a dual sim phone, samsung, does everything I need it to do, $150. also a good range of Xiaomi & Huawei phones that have dual sim, along with google, vivo, oppo to name a few

Samsung S22 (their flagship) has a dual sim option, which combined with eSim you can use 3. there is a dual sim phone to suit nearly every purchase price. It's only apple that doesnt really do them (outside of china), but with the eSIM you can
User avatar
newsgatherer
Expatriate
Posts: 184
Joined: Sun May 18, 2014 8:22 pm
Reputation: 51
United States of America

Re: Best SIM card?

Post by newsgatherer »

John Bingham wrote: Mon Sep 19, 2022 4:09 pm
newsgatherer wrote: Mon Sep 19, 2022 1:56 pm Cellcard is mainly American and Smart is European.
I don't know how you came to that conclusion. Cellcard was set up in a partnership with Millicom, headquartered in Luxembourg but they were bought out and it is 100% Cambodian owned now. Smart is a subsidiary of Axiata, a Malaysian company. Metfone is Vietnamese.
Luxembourg would be a place that I wouldn't call European or anything else.

Here's a guess. Smart headquarters isn't inundated with Americans. Just my guess from some high profile posters here.
User avatar
Freightdog
Expatriate
Posts: 4397
Joined: Wed May 16, 2018 8:41 am
Reputation: 3480
Location: Attached to a suitcase between realities
Ireland

Re: Best SIM card?

Post by Freightdog »

newsgatherer wrote: Mon Sep 19, 2022 4:40 pm
John Bingham wrote: Mon Sep 19, 2022 4:09 pm
newsgatherer wrote: Mon Sep 19, 2022 1:56 pm Cellcard is mainly American and Smart is European.
I don't know how you came to that conclusion. Cellcard was set up in a partnership with Millicom, headquartered in Luxembourg but they were bought out and it is 100% Cambodian owned now. Smart is a subsidiary of Axiata, a Malaysian company. Metfone is Vietnamese.
Luxembourg would be a place that I wouldn't call European or anything else.

Here's a guess. Smart headquarters isn't inundated with Americans. Just my guess from some high profile posters here.
You do know where Luxembourg is, though? It’s a genuine question. I know of well placed US accountant who thinks that Paris is close to the Iraqi border. Apparently not all maps and atlases are that accurate.
Post Reply Previous topicNext topic
  • Similar Topics
    Replies
    Views
    Last post

Who is online

Users browsing this forum: Google [Bot], WildAlaskaKen and 600 guests