Jerry Atrick wrote: ↑Wed Dec 16, 2020 7:15 pm Food Panda is better for the end user

Nham24 better for merchants as less percentage taken and cash not withheld for a long time.

AndyKK wrote: ↑Fri Dec 18, 2020 2:34 pm I have actually been wondering how all this passably works out for the merchant, are they paying a percentage per delivery that food panda collects for their customers, and who works out the rate of discounts, obviously the more customers both are better off, but then again food panda has a larger outlay, with communication and media, and that of it's delivery staff.
I actually also was wondering one evening if it may have gone a good idea for such a service, the reason I say this is because of one evening l placed an order, I had a message on the app "order cancelled". Then again another message "sorry" with a discount of no less than $1.04 on my next order. I mean I still had to place an order again, then I received another cancelled order, due to food panda not getting a response form the restaurant, and another discount like the first. So it dawned on me its raining, so I made 3 orders, nothing big, a dish from each of two restaurants and drinks from another. Yes, that turned out to be another $3+ to the next order discount list.
It may well be food pandas policies that their delivery staff do not ride in the train because of extra added danger on the roads. But we know of the wet season, and that is why I question if its a good idea. Later I got my food delivery by tuk-tuk who did the usual tricks to try and rip me off.

AndyKK wrote: ↑Fri Dec 18, 2020 2:34 pm It may well be food pandas policies that their delivery staff do not ride in the train because of extra added danger on the roads. But we know of the wet season, and that is why I question if its a good idea. Later I got my food delivery by tuk-tuk who did the usual tricks to try and rip me off.

atst wrote: ↑Thu Jan 21, 2021 10:08 am I don't know why but I did, I decided to get a Pizza delivery from foodpanda, I download the app all good find a chicken pizza $6:25 get $3 off as first order good happy, tracking the order on the app cooking cooking then driver has picked up your meal will arrive in 5 minutes. I think I'll go down and meet the driver, well 45 minutes later still no sign of him, yes I waited that long was having a beer with touk touk driver so no probs, think stuff it went back upstairs 10 minutes later driver called he's downstairs, I was polite telling him bad luck I don't want a pizza that's been on the back of a bike for an hour.
Two phone calls from panda telling me my pizza arrived, I asked where the pizza come from to take a hour to get here ,no answer, order cancelled app deleted never again.

atst wrote: ↑Thu Jan 21, 2021 10:08 am I don't know why but I did, I decided to get a Pizza delivery from foodpanda, I download the app all good find a chicken pizza $6:25 get $3 off as first order good happy, tracking the order on the app cooking cooking then driver has picked up your meal will arrive in 5 minutes. I think I'll go down and meet the driver, well 45 minutes later still no sign of him, yes I waited that long was having a beer with touk touk driver so no probs, think stuff it went back upstairs 10 minutes later driver called he's downstairs, I was polite telling him bad luck I don't want a pizza that's been on the back of a bike for an hour.
Two phone calls from panda telling me my pizza arrived, I asked where the pizza come from to take a hour to get here ,no answer, order cancelled app deleted never again.

xandreu wrote: ↑Thu Jan 21, 2021 1:35 pm

atst wrote: ↑Thu Jan 21, 2021 10:08 am I don't know why but I did, I decided to get a Pizza delivery from foodpanda, I download the app all good find a chicken pizza $6:25 get $3 off as first order good happy, tracking the order on the app cooking cooking then driver has picked up your meal will arrive in 5 minutes. I think I'll go down and meet the driver, well 45 minutes later still no sign of him, yes I waited that long was having a beer with touk touk driver so no probs, think stuff it went back upstairs 10 minutes later driver called he's downstairs, I was polite telling him bad luck I don't want a pizza that's been on the back of a bike for an hour.
Two phone calls from panda telling me my pizza arrived, I asked where the pizza come from to take a hour to get here ,no answer, order cancelled app deleted never again.

I was told that Foodpanda allows the drivers to accept more than one order at a time, this is why they suffer delays. Other apps don't notify the drivers of a delivery opportunity until they've delivered the job that they're on.