I need to ship a product to my relative in Cambodia, but their address aren't registered. All they can provide me is to put their name, phone number and Province.
Like most companies requires complete address with Street number, Name, City, Country and zip code. Has anyone ship to Cambodia before and what information is needed to complete the shipment?

Dont worry - just make up a fictitious address. Make sure you put a phone number on the shipment though so they can call to make delivery. DHL will deliver if you tell them how to get to your house otherwise you can pick up from their office (in Siem Reap anyway).

I think the zip postal code is pretty important too, here's the list https://www.cambodiapost.post/en/page/postal-codes

@Fantasticpow moved this topic to 'Ask the expats (Questions & Answers) section

if possible i would try a "HOLD FOR PICKUP" at the nearest DHL service point. Once the tracking tells you that the product has arrived there your relatives just pick it up with a document that proves ID.

I know it’s probly been asked before but i now need the opposite of this topic
, i usually only deal with the post office with shipments arriving . The key is tracking code , tried in early days with insurance and tracking code , but never needed insurance with tracking .
Now i have a problem on a computer still on warranty in USA and i need to send it back , i’m not rushing and wasn’t asking here until this showed up and i wonder now with the flu bug goin ‘round if the post office here ( siem reap ) is the best bet now or a courier ?

Thanx and have a lovely day .

Fantasticpow wrote: ↑Mon Aug 17, 2020 9:40 am I need to ship a product to my relative in Cambodia, but their address aren't registered. All they can provide me is to put their name, phone number and Province.
Like most companies requires complete address with Street number, Name, City, Country and zip code. Has anyone ship to Cambodia before and what information is needed to complete the shipment?

It used to be alright getting a PO box in Siem Reap or Phnom Penh and sending there. But some countries won't ship to Cambodia right now.

I had a box sent express DHL from the US to Siem Reap. My street doesn't have a name. So I just write the village name. It cost over a hundred dollars. A month later I got a call from a guy in Phnom Penh who wanted fifty dollars to give me the box. When he realized I was in Siem Reap he said never mind. Two weeks later I had to call DHL support via their US number and talk to several people.

Finally a guy called saying something about a boss. Two days later he brought it to a nearby market and called for me to pick up.

It took 45 days.

^^^^^
I don't know about the insurance side of things but I recently sent an item to Australia via DHL from PP and it got there in 5 days. Also recently, I got a Mastercard credit card sent to me via DHL. Tracked all the way.

As well, this post says EMS is operating again via the Post Office...cheaper, although I'm not sure how reliable they are and whether I would risk a laptop.

post439089.html#p439089

From Cambodia going out is usually quick and easy. But I sent a document to America via DHL about 3 months ago. Paid for express shipping. They said 3 days. It arrived in 11. I got a refund because it was time sensitive.

clutchcargo wrote: ↑Mon Aug 17, 2020 5:06 pm I think the zip postal code is pretty important too, here's the list https://www.cambodiapost.post/en/page/postal-codes

@Fantasticpow moved this topic to 'Ask the expats (Questions & Answers) section

I actually had a problem with that. The new zip code wouldn't work in the DHL computer in the US. So I gave them the old zip code and that worked. I guess they didn't get the memo that zips changed here.