curiosity wrote: ↑Tue Aug 13, 2019 5:47 pm hi folks,

any ideas of what happens when your bank turns into another bank? Have you experienced this during your time in Cambodia?

For the ANZ Royal Accounts, there will be no change to your account number, which will remain the same after the transition to J Trust Royal Bank and ANZ Royal issued cheque books will be replaced in due course, but will remain valid for 12 months following the transition. You can also continue to use your ANZ Royal issued passbook.

chiltern wrote: ↑Thu Aug 29, 2019 12:09 am
Will be changing bank when I return in October, any suggestions of which is the best?

Anchor Moy wrote: ↑Thu Aug 29, 2019 12:58 am

chiltern wrote: ↑Thu Aug 29, 2019 12:09 am
Will be changing bank when I return in October, any suggestions of which is the best?

I use ABA.
Here's a Cambodian bank discussion thread that's not too old, might give you a clue to what you want - business-and-finance/canadia-aba-t18815.html

Username Taken wrote: ↑Thu Aug 29, 2019 3:44 am

chiltern wrote: ↑Thu Aug 29, 2019 12:09 am in order to register your account for online banking you need to enter the phone number registered with the bank to receive a SMS code, until two days ago it would not accept an international number but now that has been resolved. You now need to enter your customer ID and date of birth however your ID has changed and the only way to find your new ID is to call the help line. If you are successful entering these details it will now generate a new username and ask you to enter a new password and thats where I am stuck as it will not accept any password I submit, customer services can only contact the IT team during office hours which means hanging on the phone for hours if you are calling from outside the country.

I now know the money I sent is in my account but still can't access any of it.

Will be changing bank when I return in October, any suggestions of which is the best?

I have given up on trying to get online banking working again. But, now I have a new problem - my Visa Debit Card is being rejected at Visa ATMs and also when trying to make a purchase.

I emailed their customer care and told them about the problem. I also told them that I am currently in Oz so I cannot call their customer service number. They replied saying to send them my number here and that they would call me. I sent them my Oz number, and surprise, surprise, they actually called me back!
They confirmed that my money is still safely in my account, and said that my Visa card is not blocked and should be working. Today I am to go and try at a couple more ATMs and report back to them. (I am not expecting a positive outcome).

pczz wrote: ↑Thu Aug 29, 2019 7:18 am

Anchor Moy wrote: ↑Thu Aug 29, 2019 12:58 am

chiltern wrote: ↑Thu Aug 29, 2019 12:09 am
Will be changing bank when I return in October, any suggestions of which is the best?

I use ABA.
Here's a Cambodian bank discussion thread that's not too old, might give you a clue to what you want - business-and-finance/canadia-aba-t18815.html

I use ACLEDA. Tried ABA but got tired of the endless queues and stroppy staff. I also got quite a few dodgy notes from ABA atm with writing on and even torn corners so I went back to ACLEDA. Just to prove i am anally retentive i times myself over a few months. Average wait for counter service at ABA 40 minutes, ACLEDA 15. ABA phone app is more modern and user friendly but the acleda one does what it needs to once you work it out, and they give you a handbook and code generator. Alao i twice wired money to uk on a friday morning and it was in my uk bank by saturday afternoon. Sending money the other way usually takes 3 days!