Traveling by bus or the absence of customer service in the KoW

armchairlawyer · Post by **armchairlawyer** » Sun Dec 24, 2017 11:09 am

I took the big Giant Ibis bus from SR to PP recently. I thought it was very good but had a couple of minor issues so I reviewed them on tripadvisor, giving them 4 stars but listing the small problems. I got a PM from the company wanting to know the exact date and time of the bus so they could remedy.
It is annoying when they won’t change the date on a ticket but that is the deal, and a common one in Asia. In the West they will often change it but charge a high admin fee for doing so.

CEOCambodiaNews · Post by **CEOCambodiaNews** » Sun Dec 24, 2017 11:15 am

Trip report from last month complaining about a little known bus company.

armchairlawyer · Post by **armchairlawyer** » Sun Dec 24, 2017 4:18 pm

Once I was in Koh Kong, at the border. A middle aged German lady was complaining that she had bought an expensive ticket for a VIP bus to take her there from Kampot. She had to share that minibus with about twenty locals and several chickens. Cambodia is lacking in the trade descriptions department. Caveat emptor with a vengeance.

taabarang · Post by **taabarang** » Sun Dec 24, 2017 4:26 pm

VIP bus=very indigenous poultry.

Beerinthemorning · Post by **Beerinthemorning** » Sun Dec 24, 2017 7:41 pm

prahocalypse now wrote: ↑Sun Dec 24, 2017 8:11 am
Beerinthemorning wrote: ↑Sun Dec 24, 2017 6:39 am
you chose cambodia, cambodia didnt choose you
People say that you are an uneducated, semi-literate bogan. But that statement is pure genius. You could be the Forest Gump of this forum.

I didnt get smarter , you just got dumber

Gardiguy · Post by **Gardiguy** » Sun Dec 24, 2017 8:56 pm

armchairlawyer wrote:Once I was in Koh Kong, at the border. A middle aged German lady was complaining that she had bought an expensive ticket for a VIP bus to take her there from Kampot. She had to share that minibus with about twenty locals and several chickens. Cambodia is lacking in the trade descriptions department. Caveat emptor with a vengeance.

Haha. I've been on that "bus". Never again. One of the worst trips I've taken in Cambodia

SmartAston Martin · Post by **SmartAston Martin** » Sun Dec 24, 2017 9:03 pm

Companies, with a few exceptions, go downhill here quick.

Too many competitors, raises in taxes, bla bla bla.

It's sad but all too common to see good names go down.

The good companies are stellar, however.

Too bad there's no "Passap" for buses, haha!

I hear those a few select Ford "supervans" (12 seaters?) are good, but which exactly, I don't know now.

Personally, I take responsibility and drive myself.

More effort, but always more fun.

Barang chgout · Post by **Barang chgout** » Sun Dec 24, 2017 9:17 pm

Beerinthemorning wrote:
prahocalypse now wrote: ↑Sun Dec 24, 2017 8:11 am
Beerinthemorning wrote: ↑Sun Dec 24, 2017 6:39 am
you chose cambodia, cambodia didnt choose you
People say that you are an uneducated, semi-literate bogan. But that statement is pure genius. You could be the Forest Gump of this forum.
I didnt get smarter , you just got dumber

I actually think you're doing good now kid.
Next move, start your own forum on Cambodia and ban 440 fuckwits!
Could be a winner?

Sent from my SM-G570Y using Tapatalk

rogerrabbit · Post by **rogerrabbit** » Sun Dec 24, 2017 9:51 pm

SmartAston Martin wrote: ↑Sun Dec 24, 2017 9:03 pm Companies, with a few exceptions, go downhill here quick.

Too many competitors, raises in taxes, bla bla bla.

It's sad but all too common to see good names go down.

The good companies are stellar, however.

Too bad there's no "Passap" for buses, haha!

I hear those a few select Ford "supervans" (12 seaters?) are good, but which exactly, I don't know now.

Personally, I take responsibility and drive myself.

More effort, but always more fun.

There is sort of Passapp for buses: https://bookmebus.com/

Also with them I have been able to change the ticket to another date without any problem. And if you book week before, on most routes you can get 30% discount too. Giant Ibis is not on this platform but most other companies are.

SmartAston Martin · Post by **SmartAston Martin** » Sun Dec 24, 2017 9:57 pm

Cool!

Traveling by bus or the absence of customer service in the KoW

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