Dear Valued customers,

We would like to inform our valued customers that certain letters, documents, or notifications may be delivered to you via E-mail or SMS in accordance with the business reorganization process of Thai Airways International Public Company Limited consequent to the relevant business reorganization petition filed with and found for by the Central Bankruptcy Court.

During the period where the company undergoes the business reorganization, which plays a significant role to its survival, the company remains resolute to ensure our customers are provided with the best care within its current capability, especially for those whose airfare refunds are pending as well as honor certain benefits for our Royal Orchid Plus members, including membership status and miles being the most important . Please rest assured that the company shall overcome this crisis, albeit great magnitude, and be ‘Airline of Pride’ which offers the best on-flight services for our valued customers once again. Any update and progress will be further communicated to you via various channels.

On this occasion, please allow us to express our gratitude for your kind understanding and patronage through these years. It is our greatest hope to be able to serve you again in the near future.

Best regards,
Thai Airways International Public Company Limited

Bankruptcy? No worries..smooth as silk..

Christ almighty. I thought they were half state owned ?

Foreigner wrote: ↑Sat Jun 13, 2020 1:43 am Christ almighty. I thought they were half state owned ?

Maybe a 50% refund then?

FYI:

Dear Valued Customers,

Thai Airways Public Company Limited (“THAI”) would like to ensure sound understanding of our valued customers regarding communications you may have received via E-mail or SMS subsequent to the THAI’s business reorganization. This is because you are regarded as a significant customer of THAI who should be updated accordingly.

However, THAI would like to further inform our valued customers are not required to take any action for debt repayment filing because such aspect shall be included in our policy to accommodate our customers to the best of our ability during this period, especially for customers requesting airfare refunds, members of the Royal Orchid Plus program, and air ticket holders. Please rest assured that THAI shall rise above this hardship and resume its normal operations as soon as possible.

THAI would like to express its gratitude for your kind understanding and longstanding patronage. We have high hopes to return to our normal services following the easing of Thailand’s COVID-19 surveillance, prevention, and control measures in respect of inbound and outbound flights.

Furthermore, THAI would like to provide the following details of the legal procedures as well as the rights, duties, and impact to our valued customers, please click here.

Best regards,
Thai Airways International Public Company Limited

The last time I flew with Thai Airlines was 15 years ago. It's almost interesting to find out that they still exist.