Sony laptop repair (slow & connectivity issues)?

Phones, Internet, Computers and such.
Georgina
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Sony laptop repair (slow & connectivity issues)?

Post by Georgina »

Ah, my friends were right - using software to 'improve performance' instead screwed up my Vaio. Questionable website browsing and downloading probably didn't help.

The usual free anti-virus and removing most downloads didn't solve. I suspect a trojan and/or I screwed up a setting by a 'cleanup' gone bad.

Who do you recommend in order to get my laptop back in working order? Thoroughness and good value is more important than speed. I am cautious because once I took my Mac latop into a place and they made it worse - broke some hardware they did (and didn't even tell me about it!)
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chkwoot
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Re: Sony laptop repair (slow & connectivity issues)?

Post by chkwoot »

Backup all important data to an external device. Wipe the laptop's hard drive - EVERYTHING WILL BE DELETED FOREVER. Do a CLEAN install of windows and Sony's drivers. If you don't know how to do these things, take it to V-Tech on Kampuchea Krom, http://www.vtech-computer.com.
I am sooooo very sorry if you can't understand or appreciate my sarcastic facetiousness.
wackyjacky
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Re: Sony laptop repair (slow & connectivity issues)?

Post by wackyjacky »

If you've actually run Malwarebytes, Spybot, CCleaner, & Avast or Ad-Aware' to no effect - System Restore' should do it.
Drifter
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Re: Sony laptop repair (slow & connectivity issues)?

Post by Drifter »

connect your hard drive via usb to another computer and run the anti virus on the hdd, if all else fails you're in trouble.
Francis
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Re: Sony laptop repair (slow & connectivity issues)?

Post by Francis »

chkwoot wrote:Backup all important data to an external device. Wipe the laptop's hard drive - EVERYTHING WILL BE DELETED FOREVER. Do a CLEAN install of windows and Sony's drivers. If you don't know how to do these things, take it to V-Tech on Kampuchea Krom, http://www.vtech-computer.com.
I go with Chkwoot.......better to reinstall the operating system. Probably your registry is fucked which results in poor performance. Reinstalling is faster than looking for and trying to repair issues. Just make sure that you have all the drivers needed before you begin reinstalling . Book the drivers on a CLEAN usb stick otherwise you get reinfected.
Und der Haifisch der hat Tränen
Und die laufen vom Gesicht
Doch der Haifisch lebt im Wasser
So die Tränen sieht man nicht

In der Tiefe ist es einsam
Und so manche Träne fliesst
Und so kommt es dass das Wasser
In den Meeren salzig ist
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Digg3r
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Re: Sony laptop repair (slow & connectivity issues)?

Post by Digg3r »

Most laptops sold in the last few years have a recovery partition. Boot to that to reinstall Windows and go back to factory settings.

Unfortunately your lack of details to your issues make diagnosis and solution impossible. The solutions offered would be vague at best.

I'm presuming you have backups of critical files as that is just common sense so a factory reset is no problem. If you don't have backups you have learnt a valuable lesson. People generally only need to learn that lesson once. You haven't lost anything yet so backup your critical data asap.

One on-site backup and one off-site backup to be safe. Also regular audits to confirm the restoration of backups is a very sensible idea.
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StroppyChops
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Re: Sony laptop repair (slow & connectivity issues)?

Post by StroppyChops »

These days I don't back up my Windows system at all (and I've got System Restore turned off), but I do make sure a copy of any important data goes to our personal domain cloud storage, which is backed up by the vendor. First sign of system instability and I hit the system with a factory reset on the HDD and do a rebuild. I keep legitimate OS disks and drivers handy offline. Our Android devices are automatically backed up to our Google accounts and can be disabled remotely. The notion of keeping the single build of your (especially Windows) OS running indefinitely is a Really Bad Idea these days. Once you're in a state where you can drop your OS at a moment's notice and not lose data, you know you're relatively device independent. With better Internet bandwidth these days, even a full Windows Update is a few hours rather than a day or more. It should also be noted that Windows/Apple systems are not intended for months of uptime, they're just not that stable (unlike Unix derivatives and server platforms) - this is a misconception that brand fanbois seem prone to.
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Digg3r
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Re: Sony laptop repair (slow & connectivity issues)?

Post by Digg3r »

StroppyChops wrote:These days I don't back up my Windows system at all (and I've got System Restore turned off), but I do make sure a copy of any important data goes to our personal domain cloud storage, which is backed up by the vendor. First sign of system instability and I hit the system with a factory reset on the HDD and do a rebuild. I keep legitimate OS disks and drivers handy offline. Our Android devices are automatically backed up to our Google accounts and can be disabled remotely. The notion of keeping the single build of your (especially Windows) OS running indefinitely is a Really Bad Idea these days. Once you're in a state where you can drop your OS at a moment's notice and not lose data, you know you're relatively device independent. With better Internet bandwidth these days, even a full Windows Update is a few hours rather than a day or more. It should also be noted that Windows/Apple systems are not intended for months of uptime, they're just not that stable (unlike Unix derivatives and server platforms) - this is a misconception that brand fanbois seem prone to.
What stroppy says. I back up pics and documents etc on two computers at home and also in the cloud.

Reinstalling Windows doesn't take very long these days and should be done fairly regularly anyway.

I use titanium backup on the phone. I don't think there are better options for android backup. There might be though, I haven't tried any others. As for anti theft I use Cerberus. There is no better. Gives full remote control over data and by sms, alerts to unauthorized SIM cards and incorrect unlocks and will survive a factory reset. Wish I had it on my nexus 5 before that got pinched...
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