In praise of DIGI

Phones, Internet, Computers and such.
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vladimir
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In praise of DIGI

Post by vladimir » Thu Jun 12, 2014 5:12 pm

Yes, you read right...

Connection went down during the night, got home and still no luck.

Took a drive down there, absolute chaos, hundreds of people. Spoke to one of the Customer Service Managers and she said she would call me...yeah, right, I thought.

10 mins later I got a call from a techie asking me if I was at home. No.

When will you be home? 20 minutes. I'll call you back. 20 minutes later, he called, talked me through re-setting everything, took about 15 minute son the phone and whammo!

Fixed! Thank you, DIGI! :bow:

Great service!

Hey, let's all not forget to tell people about the good things, whining isn't fair if you don't acknowledge achievements.
Jesus loves you...Mexico is great, right? ;)
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StroppyChops
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Re: In praise of DIGI

Post by StroppyChops » Thu Jun 12, 2014 5:54 pm

I commented to Mrs Stroppy earlier today that the telcos in Cambodge put the Aussie ones to shame. We wandered into Cellcard last week for a monthly credit recharge, just looking for scratchies, and got full customer service. Nice.
Bodge: This ain't Kansas, and the neighbours ate Toto!
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GMJS-CEO
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Re: In praise of DIGI

Post by GMJS-CEO » Thu Jun 12, 2014 6:35 pm

digi connection repeatedly goes down and the techs don't show up when promised. May they burn in hell
starkmonster
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Re: In praise of DIGI

Post by starkmonster » Thu Jun 12, 2014 7:23 pm

If you want the worst customer service on earth, use Metfone for your internet.
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StroppyChops
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Re: In praise of DIGI

Post by StroppyChops » Thu Jun 12, 2014 9:32 pm

I bet they don't lie as well as Telstra does.
Bodge: This ain't Kansas, and the neighbours ate Toto!
clippy
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Re: In praise of DIGI

Post by clippy » Wed Jul 30, 2014 2:39 pm

this sums it up

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