ABA bank APP and SIM card

Frankl · Post by **Frankl** » Fri May 28, 2021 12:13 pm

Doc67 wrote: ↑Fri May 28, 2021 10:39 am
Stiliko wrote: ↑Fri May 28, 2021 8:16 am How does a SIM card expire? Is it when you don’t use it for a certain period of time? Is that period different for the various carriers?
From what I understand, without use and credit on it, it will expire in a few months. I'm sure it varies from one carrier to another.

That's interesting, as I thought the SIM would be ok as long as it had credit on it, but if its as you say i.e. it must be used regularly also, that changes things for me. I thought I could just top up the SIM credit on my ABA app and everything would be fine. This makes it even more important to have a foreign linked number set up also.So another lesson learned thanks for raising that . Its amazing such a small oversight on my part and now I have a big problem.

Frankl · Post by **Frankl** » Fri May 28, 2021 12:28 pm

cautious colin wrote: ↑Fri May 28, 2021 7:57 am Is it not possible to get the SIM reinstated with the same number?

I just did the same with my UK number after I let it lapse, need to give them the IMSI number (I think that's the right one, not the IMEI) which is printed on the SIM, and they can reactivate

I assume the same process in Cambodia?

Not sure if that will get the app back online, or if you could receive a code without the correct overseas tariff (maybe can add this during the call too?) But could be worth a try.

It seems not, it looks like the active SIM card must be in the same phone as the APP when reactivating, and I'm not in Cambodia at the moment, and the code would go to Cambodia.So now to sort out the issue I have to go to the bank personally which I can't do for quite a while. Thanks anyway.

cautious colin · Post by **cautious colin** » Fri May 28, 2021 2:30 pm

Frankl wrote: ↑Fri May 28, 2021 12:28 pm
cautious colin wrote: ↑Fri May 28, 2021 7:57 am Is it not possible to get the SIM reinstated with the same number?

I just did the same with my UK number after I let it lapse, need to give them the IMSI number (I think that's the right one, not the IMEI) which is printed on the SIM, and they can reactivate

I assume the same process in Cambodia?

Not sure if that will get the app back online, or if you could receive a code without the correct overseas tariff (maybe can add this during the call too?) But could be worth a try.
It seems not, it looks like the active SIM card must be in the same phone as the APP when reactivating, and I'm not in Cambodia at the moment, and the code would go to Cambodia.So now to sort out the issue I have to go to the bank personally which I can't do for quite a while. Thanks anyway.

I meant the same SIM. they should just be able to reactivate the SIM (at least they can i most countries

Post by **Clutch Cargo** » Fri May 28, 2021 2:34 pm

As an aside,

If you get a new phone, can you just whack the the existing sim in, install the ABA app and you're good to go?

Or, do you still have to go into an ABA branch to set it up?

Arget · Post by **Arget** » Fri May 28, 2021 2:56 pm

Smart people will just download the App and log in. Me, I stuffed up so yesterday had to go to the bank for help.

Equinix · Post by **Equinix** » Fri May 28, 2021 3:12 pm

Frankl wrote:
Equinix wrote: ↑Thu May 27, 2021 1:33 pm
Frankl wrote:Hi Wise ones. I am not in Cambodia at the moment and unlikely to get there for some considerable time. I have an ABA bank account, however I foolishly let my Cambodian SIM card expire and am now locked out of my ABA APP.
I am thinking about getting the mrs.in Cambodia to buy a new SIM card with my old telephone number on it. Then I will try to access the ABA. App, ( from outside Cambodia ) thereby triggering a code to be sent to my Cambodian telephone number IN Cambodia. Then my Mrs will text the code number to me. I enter the code, my username ,and password as per usual.
My question to you is will this work?
If not why?
Any other solution would be greatly appreciated. Thanks.
You can connect yr foreign number to your aba account. Sent an email to [email protected]

They'll sent you a form and explain what else they need.
I have received a reply from ABA, unfortunately my situation remains unresolved. It seems I could indeed have done as you suggested i.e. added a foreign linked telephone number to my ABA account while I was actually in Cambodia, at least that is my understanding from their email but not while outside the country. So at the moment I am locked out of my APP and back to square one.

"Warm greeting from ABA Bank.
Thanks so much for using ABA product and service.
First of all, we would like to apologize for late response. Regarding to your below information. Please be informed that as the bank policy, if your Mobile app still active so you can change new phone number by yourself without visit ABA branch, but you need to keep roaming service to received OTP code from our bank side. One more thing if your mobile app new registration with new phone number we cannot assist the issue for reactivate of mobile app for client through the email or any online channel, because it’s based on security reason for account holder, unless you enable visit any ABA branch as requested due we can make some clarification to ensure account security. Thanks!
We hope that this has not caused you any inconveniences.
Should you have further queries, please do not hesitate to let us know through [email protected], connect Facebook Chat, Online Chat or contact our hotline
(+855) 23 225 333 for 24h/7 of services.
Best Regards,

Ah, I did this in June 2018 when I was in the states. I understand the security issue from Aba's side...

Chuck Borris · Post by **Chuck Borris** » Fri May 28, 2021 3:32 pm

I used ABA app with my EU Sim card when I was back home in March?

Frankl · Post by **Frankl** » Fri May 28, 2021 4:52 pm

Chuck Borris wrote: ↑Fri May 28, 2021 3:32 pm I used ABA app with my EU Sim card when I was back home in March?

If your ABA App is linked to a "current" Cambodian Sim Card telephone number and your ABA account is used regularly, you won't have a problem using it in a foreign country. I used my ABA APP in my home country for a few years without issues. But at the time I was visiting Cambodia regularly, using my local Cambo tel number and the APP i.e. my regular usage kept everything ticking over.
However, with this pandemic, and not being able to go to Cambodia, I neglected to use the APP for over a year, plus I never "topped up " the credit on my Cambodian Sim Card. The result is ABA locked me out of the APP ,when I tried to access it they send a code to the telephone number linked to the account ie my now expired Cambodian Sim Card telephone number. I am now in the poo poo.
This was my own fault, as I simply took it all for granted.....I actually agree with the security precautions they have.

Doc67 · Post by **Doc67** » Sat May 29, 2021 12:07 pm

Chuck Borris wrote: ↑Fri May 28, 2021 3:32 pm I used ABA app with my EU Sim card when I was back home in March?

Me too. I put my UK sim in my phone and the app still worked. Having said that I was only just using it to keep an eye on it and I used the ATM card a few times in London and I'm fairly sure the notification came up on the phone.

The problem might come when trying buy online, an airline ticket for example. The will want to send you a dynamic code. With ABA you can have that sent either via text OR email, so you still have a chance, but texts are much quicker than email and you have about 2 or 3 mins to put it in the system.

Did ABA close it's internet banking service and now only have mobile banking? I know they were planning to to do.

Biffsm · Post by **Biffsm** » Sat May 29, 2021 12:32 pm

I had this issue with Canadia...they were sending my Cambodia sim card a 3 digit code.
But, I was in US using my US sim card...dual sim card phone..
I couldn't buy anything...
Plus, Canadia turned off my account in PP because I had used it for a year.
It was a savings account...my fall back money.
I ended up having to take bus from Kampot to PP and go to the bank in person...
Never dreamed my savings account would be frozen..
Plus, never dreamed that Canadia in PP is not the same as Sihanouk or Kampot...
Unlike US where banks have branches.
I got to Sihanouk years ago with checking and saving in PP and had to open a 3rd account.
One of my accounts in US puts a hold on my on line access if I do not log on every 89 days.
Cash is King.

ABA bank APP and SIM card

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