As an old OpenNet customer I recently had a cold call from Ezecom informing me of a new offer. It was initiated by a phone call but we then moved onto Telegram.
Now $18 per month for a 30Mb line is way better than Smart@Home and appeared better than Metfone too. I balked when he wanted a photo of my passport but agreed to meet him at the Ezecom head office so I could confirm this was a genuine offer and when we met I said he should expect more foreigners to request a meeting before handing over things like a photo of your passport.
Anyway, it was moving along quite quickly and the next day he messaged me asking for a photo of my visa card. I was like, What??, I have already paid.. why do you need my visa card. Well, turns out he meant passport visa as I was a foreigner but it gave me a chuckle when I realised I had jumped to the wrong "visa card".. though he could have helped by phrasing it as your "passport visa".

Anyway, from the initial call to being installed and running took 3 days.
pay 6 months. get 7 and then just pay through the app at 18 a month after that. No other fees or charges. Free install & modem.

Now, how this all pans out in the long term is yet to be seen. Downloads are way faster than Smart@Home, latency when playing online games (my only real vice/distraction) seems way better and more stable. Just lately my most recently time-occupier-game has been jumping from <100 to an unplayable over 1k and spiking at over 8k on Smart@Home.

We changed to Ezecom a couple of months ago and I'm very, very pleased.

Fast, but for me partially working online, absolutely most important; reliable.
Almost never go down and if so back in as second.

Compare to my old Smart its a dream. (Car vs Pushbike)

I can really recommend it.

Just a little more info about my time with Ezecom.

I recently moved and although there was a relocation fee this can be waived by simply paying for another 6 months in advance (+1 month free too ofc). Since I have been very impressed with the service this was a no-brainer tbh and the Internet is still excellent in my new home.

Your DL speed looks in line with the topic of this thread - this is what pulls the data to display the images. The UL is used to request the data. If I understand, you are using a VPN, try switching that off.

Your Ping is really high - 200 ms. That could be the multi connection (VPN).

Also, try powering off the router for a few minutes then power back on. This will re-establish the connection to the service.