New tuk tuk scam

This is where our community discusses almost anything! While we're mainly a Cambodia expat discussion forum and talk about expat life here, we debate about almost everything. Even if you're a tourist passing through Southeast Asia and want to connect with expatriates living and working in Cambodia, this is the first section of our site that you should check out. Our members start their own discussions or post links to other blogs and/or news articles they find interesting and want to chat about. So join in the fun and start new topics, or feel free to comment on anything our community members have already started! We also have some Khmer members here as well, but English is the main language used on CEO. You're welcome to have a look around, and if you decide you want to participate, you can become a part our international expat community by signing up for a free account.
epidemiks
Expatriate
Posts: 1594
Joined: Fri Mar 20, 2015 6:56 pm
Reputation: 514
Australia

Re: New tuk tuk scam

Post by epidemiks »

rozzieoz wrote: Thu Jun 22, 2023 10:40 am Last night I was waiting for my Passapp tuk tuk. He called to confirm the location, kept me waiting for a few minutes while he drove around and then suddenly the app told me I was on the ride.
And sure enough, the trip was charged to my ABA. While I was still waiting.

It happened to a friend of mine as well, and according to other people who responded to my post on a Facebook group, this has been happening a fair bit lately.

I recommend you not use the automatic payment function for tuk tuk apps.
Did you contact Passapp to report it? What did they do about it?

Happened to me on Grab once. I reported it and they refunded the fare immediately.
User avatar
rozzieoz
Expatriate
Posts: 4862
Joined: Wed Nov 26, 2014 3:51 pm
Reputation: 2591
Australia

Re: New tuk tuk scam

Post by rozzieoz »

epidemiks wrote: Thu Jun 22, 2023 4:34 pm
Did you contact Passapp to report it? What did they do about it?
I reported through the app but have had no response so far.
Once you've read the dictionary, every other book is just a remix.
User avatar
yongchi
Expatriate
Posts: 288
Joined: Tue May 08, 2018 1:00 pm
Reputation: 181
Cambodia

Re: New tuk tuk scam

Post by yongchi »

rozzieoz wrote: Thu Jun 22, 2023 10:40 am Last night I was waiting for my Passapp tuk tuk. He called to confirm the location, kept me waiting for a few minutes while he drove around and then suddenly the app told me I was on the ride.
And sure enough, the trip was charged to my ABA. While I was still waiting.

It happened to a friend of mine as well, and according to other people who responded to my post on a Facebook group, this has been happening a fair bit lately.

I recommend you not use the automatic payment function for tuk tuk apps.
Thank you for the heads up. So far I have been using cash, but I was considering....
Cash it is.
User avatar
Kammekor
Expatriate
Posts: 6447
Joined: Fri Sep 01, 2017 12:50 pm
Reputation: 2944
Cambodia

Re: New tuk tuk scam

Post by Kammekor »

I wonder what the money making scheme is in this scam. For the driver to finish the ride and get the funds he (or she, occasionally) still has to move from (close to) A to (close to) B. There are margins in the GPS system used, maybe a 100 meter, but still. If i order a ride from Wat Phnom to the Independence Monument and the driver takes another person to Chroy Changvar bridge he can not finish the ride AFAIK.

I don't use Passapp or Grab with an electronic payment system, but occasionally I get 'overruled' by another passenger as well. Apparently he or she doesn't check the license plate / windshield number / name against the data in the app. I do by default and some drivers will perform the name check too. In those cases I let it roll and order another tuk tuk using another app or by hailing one down. Of course no money lost.
User avatar
Jerry Atrick
Expatriate
Posts: 5453
Joined: Sat May 17, 2014 4:19 pm
Reputation: 3064
Central African Republic

Re: New tuk tuk scam

Post by Jerry Atrick »

Kammekor wrote: Thu Jun 22, 2023 5:54 pm I wonder what the money making scheme is in this scam. For the driver to finish the ride and get the funds he (or she, occasionally) still has to move from (close to) A to (close to) B. There are margins in the GPS system used, maybe a 100 meter, but still. If i order a ride from Wat Phnom to the Independence Monument and the driver takes another person to Chroy Changvar bridge he can not finish the ride AFAIK.

I don't use Passapp or Grab with an electronic payment system, but occasionally I get 'overruled' by another passenger as well. Apparently he or she doesn't check the license plate / windshield number / name against the data in the app. I do by default and some drivers will perform the name check too. In those cases I let it roll and order another tuk tuk using another app or by hailing one down. Of course no money lost.
In my case the app indicated that I was "on the ride" when by the app the driver was easily half a KM away, and after he drove 500m marked me as dropped off nowhere near my destination and my account was charged

I complained through the app and also via facebook and was told I would get my money back in "5 to seven days", wrote a tart reply and got my money within 24 hours
User avatar
PSD-Kiwi
Expatriate
Posts: 4923
Joined: Wed Jul 09, 2014 8:25 am
Reputation: 3251
New Zealand

Re: New tuk tuk scam

Post by PSD-Kiwi »

Not necessarily a scam, has happened to me before, more than once, where the driver actually picked up a passenger from the street who waved them down, and the driver assumed it was me. Messaged PassApp and they credited my wallet same day.

One thing I always do is enter the destination, and I still prefer to pay by cash, but if I don't have small change on me then I'll pay direct by ABA.
User avatar
rozzieoz
Expatriate
Posts: 4862
Joined: Wed Nov 26, 2014 3:51 pm
Reputation: 2591
Australia

Re: New tuk tuk scam

Post by rozzieoz »

PSD-Kiwi wrote: Thu Jun 22, 2023 6:09 pm Not necessarily a scam, has happened to me before, more than once, where the driver actually picked up a passenger from the street who waved them down, and the driver assumed it was me. Messaged PassApp and they credited my wallet same day.

One thing I always do is enter the destination, and I still prefer to pay by cash, but if I don't have small change on me then I'll pay direct by ABA.
He was nowhere near me when I accepted the ride and he stopped the ride miles away from my actual destination.
He knew exactly where I was since he had spoken to the restaurant owner and she told him where to go.
Once you've read the dictionary, every other book is just a remix.
User avatar
jaynewcastle
Expatriate
Posts: 1150
Joined: Mon Sep 22, 2014 12:46 am
Reputation: 342
Great Britain

Re: New tuk tuk scam

Post by jaynewcastle »

Paying cash would avoid such problems I assume
User avatar
xandreu
Expatriate
Posts: 1874
Joined: Mon Jun 05, 2017 11:37 am
Reputation: 1951
Great Britain

Re: New tuk tuk scam

Post by xandreu »

It has happened to me on several occasions. I mostly use Grab. Each time I have complained to Grab and they have refunded my fare without question, along with an apology and a 'promise' to 'educate' the driver not to do it again.

Remember that they know where you are all the time you're using the app, so it's easy for them to see if you're telling the truth or not.

It's still an annoying experience however.
The difference between animals and humans is that animals would never allow the dumb ones to lead the pack.
Pseudonomdeplume
Expatriate
Posts: 1529
Joined: Sun Dec 06, 2020 3:31 pm
Reputation: 510
Contact:
Cambodia

Re: New tuk tuk scam

Post by Pseudonomdeplume »

Never understand why people use app when there are tuks around.

Online payments are naive. Easily hacked and you're subscribed to some useless website, with no chance of a refund.

Technology advancements are making it easier for cyber-crime.
Scent from Dan's Durians & Perfumierie
Post Reply Previous topicNext topic
  • Similar Topics
    Replies
    Views
    Last post

Who is online

Users browsing this forum: Ahrefs [Bot], Big Daikon, Doc67, hdgh29, KunKhmerSR, Richy9999Rich, Soriya and 682 guests