Trouble with Roaming SIM card for two step authentification

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daeum_tnaot
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Re: Trouble with Roaming SIM card for two step authentification

Post by daeum_tnaot »

Kammekor, I don't think that's the problem.

If I can't get Cellcard to turn it on roaming remotely I may have to send the SIM to Cambodia to get access to it again.
joined2help
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Re: Trouble with Roaming SIM card for two step authentification

Post by joined2help »

If you have the cellcard app, yes, you can activate it.

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If you don't have the app, plead with cellcard to have it activated. There is a chat window/box on their website. I went to Dubai 3 years ago and noticed i forgot to turn it on before Emirates took off from Phnom Penh. So i bought a local sim card and chatted with them. Very helpful and they could even see in real time whether I was connected or not to their UAE roaming partner.
daeum_tnaot
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Re: Trouble with Roaming SIM card for two step authentification

Post by daeum_tnaot »

joined2help wrote: Sat Jan 29, 2022 12:55 pm If you have the cellcard app, yes, you can activate it.

If you don't have the app, plead with cellcard to have it activated. There is a chat window/box on their website. I went to Dubai 3 years ago and noticed i forgot to turn it on before Emirates took off from Phnom Penh. So i bought a local sim card and chatted with them. Very helpful and they could even see in real time whether I was connected or not to their UAE roaming partner.
Thanks, yes I downloaded the app, but I also did not activate that before I left Cambodia. It also requires an OTA code to activate the app (which of course I can't get).

I'll keep trying to ask Cellcard to turn it on. I just sent them an email.
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Alex
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Re: Trouble with Roaming SIM card for two step authentification

Post by Alex »

Asking Cellcard (again) to activate roaming is probably the best option. For what it's worth, I use my Cellcard SIM card in Thailand and have managed to keep it alive since the Covid mess started. But I had activated roaming and the app before, from within Cambodia. The app requires reauthentication by OTP quite often - not only for the initial activation, but also whenever a major update happens.
daeum_tnaot
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Re: Trouble with Roaming SIM card for two step authentification

Post by daeum_tnaot »

Alex wrote: Sat Jan 29, 2022 2:40 pm Asking Cellcard (again) to activate roaming is probably the best option. For what it's worth, I use my Cellcard SIM card in Thailand and have managed to keep it alive since the Covid mess started. But I had activated roaming and the app before, from within Cambodia. The app requires reauthentication by OTP quite often - not only for the initial activation, but also whenever a major update happens.
Thanks that's good to know that it works for you.

By the way, all, I found this Google Voice is cheaper than Skype - 9 cents for landline and 15 cents for mobile:
https://voice.google.com/u/0/rates
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