quarantine at Phnom Penh Hotel
Re: quarantine at Phnom Penh Hotel
That $1170 is only for your accommodation and meals (meals only if applicable), when you go to the bank for your refund the other standard charges as per below will also be deducted.
On call medical staff @$6 p/d
Security Staff (police) @$3 p/d
PCR Test @$100 ea
Transport @$5
Bank fee @$30
Re: quarantine at Phnom Penh Hotel
shit.. now making me do math... i would of assumed they put all that in the bill.... ugh..okPSD-Kiwi wrote: ↑Tue Aug 17, 2021 11:59 pmThat $1170 is only for your accommodation and meals (meals only if applicable), when you go to the bank for your refund the other standard charges as per below will also be deducted.
On call medical staff @$6 p/d
Security Staff (police) @$3 p/d
PCR Test @$100 ea
Transport @$5
Bank fee @$30
Manhattan keeps on making it, Brooklyn keeps on taking it
Re: quarantine at Phnom Penh Hotel
Na mate, the hotels don't manage the deposit funds, you collect your refund from the bank you made the deposit with upon arrival.
The hotel receipt will list the room charges, meal charges and any additional charges such as laundry if utilised... Ensure you ask for the hotel receipt upon check-out so that you can check they haven't charged you for anything they shouldn't have, do not sign any check-out documents until you have done so. Keep this and take with you to the bank in order to dispute any charges (ie. meals that you opted out of) (Note: Many people have reported their hotels not willing to issue the receipt, insist, or at least insist on them clarifying what you are being charged).
You will need the blue deposit slip you received from the bank you made the deposit with, and your passport in order to claim the unused portion of your deposit.
Your refund of the unused portion of your deposit is usually available from 5-7 business days following your release from quarantine. The bank will hold onto your funds for up to 12 months, so there is no rush to claim your refund.
If in PP your refund should be collected at the main branches (addresses are on the back of the deposit receipt, example below, which you need to keep safe), refund can also be collected from the Kampot, Sihanoukville, Siem Reap, Battambang branches of the relevant bank.
When you collect your refund, the bank should provide you with an itemised receipt. People have reported that Acleda refuse to issue this, CAB and Canadia Banks do. (Example below from CAB)
The below costs are fixed, these will be on the receipt you receive from the bank, not the hotel;
- PCR Test x2 (min) @$100 ea
- Transport @$5
- Med Staff @$6 p/d
- Security @$3 p/d
- Bank Fee @$30
The hotel receipt will list the room charges, meal charges and any additional charges such as laundry if utilised... Ensure you ask for the hotel receipt upon check-out so that you can check they haven't charged you for anything they shouldn't have, do not sign any check-out documents until you have done so. Keep this and take with you to the bank in order to dispute any charges (ie. meals that you opted out of) (Note: Many people have reported their hotels not willing to issue the receipt, insist, or at least insist on them clarifying what you are being charged).
You will need the blue deposit slip you received from the bank you made the deposit with, and your passport in order to claim the unused portion of your deposit.
Your refund of the unused portion of your deposit is usually available from 5-7 business days following your release from quarantine. The bank will hold onto your funds for up to 12 months, so there is no rush to claim your refund.
If in PP your refund should be collected at the main branches (addresses are on the back of the deposit receipt, example below, which you need to keep safe), refund can also be collected from the Kampot, Sihanoukville, Siem Reap, Battambang branches of the relevant bank.
When you collect your refund, the bank should provide you with an itemised receipt. People have reported that Acleda refuse to issue this, CAB and Canadia Banks do. (Example below from CAB)
The below costs are fixed, these will be on the receipt you receive from the bank, not the hotel;
- PCR Test x2 (min) @$100 ea
- Transport @$5
- Med Staff @$6 p/d
- Security @$3 p/d
- Bank Fee @$30
Re: quarantine at Phnom Penh Hotel
thanks so much.. i went today to get money back and they said ministry didnt deposit it yet . i am unsure which branch i went too but i will look at my receipt and wait a few more days. The lady said she would call me but i dont trust it. Thanks again.. I understand no rush but i am leaving in september lolPSD-Kiwi wrote: ↑Wed Aug 18, 2021 9:04 am Na mate, the hotels don't manage the deposit funds, you collect your refund from the bank you made the deposit with upon arrival.
The hotel receipt will list the room charges, meal charges and any additional charges such as laundry if utilised... Ensure you ask for the hotel receipt upon check-out so that you can check they haven't charged you for anything they shouldn't have, do not sign any check-out documents until you have done so. Keep this and take with you to the bank in order to dispute any charges (ie. meals that you opted out of) (Note: Many people have reported their hotels not willing to issue the receipt, insist, or at least insist on them clarifying what you are being charged).
You will need the blue deposit slip you received from the bank you made the deposit with, and your passport in order to claim the unused portion of your deposit.
Your refund of the unused portion of your deposit is usually available from 5-7 business days following your release from quarantine. The bank will hold onto your funds for up to 12 months, so there is no rush to claim your refund.
If in PP your refund should be collected at the main branches (addresses are on the back of the deposit receipt, example below, which you need to keep safe), refund can also be collected from the Kampot, Sihanoukville, Siem Reap, Battambang branches of the relevant bank.
When you collect your refund, the bank should provide you with an itemised receipt. People have reported that Acleda refuse to issue this, CAB and Canadia Banks do. (Example below from CAB)
The below costs are fixed, these will be on the receipt you receive from the bank, not the hotel;
- PCR Test x2 (min) @$100 ea
- Transport @$5
- Med Staff @$6 p/d
- Security @$3 p/d
- Bank Fee @$30
Manhattan keeps on making it, Brooklyn keeps on taking it
Re: quarantine at Phnom Penh Hotel
@BklynBoy Don't be concerned, the banks cannot release the refund to you until the MoH have completed their admin and authorised the unused portion of the deposit to be released, average these days is 5-7 business days.
Re: quarantine at Phnom Penh Hotel
grand total back was 469.00
Manhattan keeps on making it, Brooklyn keeps on taking it
Re: quarantine at Phnom Penh Hotel
Why not $914 as per the statement? Have I missed something?
I'm standing up, so I must be straight.
What's a poor man do when the blues keep following him around.(Smoking Dynamite)
What's a poor man do when the blues keep following him around.(Smoking Dynamite)
Re: quarantine at Phnom Penh Hotel
@PSD-Kiwi can explain better... the initial bill didnt include the covid tests and other unrelated bullshit
Manhattan keeps on making it, Brooklyn keeps on taking it
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Freightdog
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Re: quarantine at Phnom Penh Hotel
The deposit Covers-
Hotel Accommodation and food
MoH Admin and testing.
Each time something happens, it gets written on the blue slip
The hotel note their part
The medics note their part
And the ministry tot it all up when you leave quarantine.
It’s probably worth calling the first business day that you leave quarantine as Day-Zero, to allow for the paperwork to go to wherever it’s processed.
As PSD-Kiwi says, don’t rush to collect it, as it does take a few days. A bit of a pain if you want to head into the boonies immediately, but there are a few provincial branches.
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