Kinetic wrote: ↑Fri Jan 24, 2020 4:57 pm

Kung-fu Hillbilly wrote: ↑Tue Jan 21, 2020 10:47 am My Life as a Hotelier in Cambodia I, II and III

By KJE
AUGUST 6, 2018

Most difficult and absolutely the worst: French

Quoiiiiiii?

"Le French Fuck"... absolutely keeping that picture for future reference.

I always read one or two of the bad reviews if they are very recent. I'm on the look out for up to date info such as a major refurb is in full swing or there is now piling going on all day at the next door building site.

Sometimes the bad reviews are funny, you can tell they are nutters from the get-go. I have always found that if I have a problem with a hotel then simply asking nicely will get the issue resolved. Most places are keen to know your problem now rather than reading about it in a bad review.

Sad to say, I’ve met many a poorly bred colleague that treats hotels, hire cars, etc with utter contempt. (Proportionally) Less so now in aviation than I did in engineering, but it still irritates the hell out of me when I see it.

Their attitude- they’re the guest; the hotel should expect it; and in some cases- we’ve paid for it.
In one particular hotel of which our company represented 20% occupancy, 12months of the year, Which in reality made us 100% of all occupants for a good proportion of the time. Some of our American colleagues resented that there were no dedicated coffee machines in the hotel rooms. Their solution was to make coffee directly in the kettle. Net result, every one who wanted hot water for tea had coffee flavoured water- i guess it’s not for nothing that coffee makes for good narcotics camo.
The hotel eventually refused to provide any new kettles.

What these cretins fail to understand is that everyone is then on the receiving end of reduced customer service.