Passapp car gone
-
- Expatriate
- Posts: 115
- Joined: Fri May 17, 2019 2:18 pm
- Reputation: 35
Passapp car gone
Using passapp appliance we called a car/auto. Halfway to our destination car breaks down (no noise driver pulls over) . We decide to wait a few minutes see if it simple fix and driver asks if we can pay him now (2.50) and we do. We get out, he pops the hood and inspects, and we call another ride decide not to wait. We look back one minute later and he's gone..... When we tell new driver destination it's 10 minutes opposite direction we already traveled . Doubtful bad route was an accident (new driver says and it looks that way intersection/freeway busy) along with the impossibly quick repair job .....The original driver must have found a better ride/deal? Don't recall him talking in route on phone . If it was uber/lift in USA I'd contact them for credits/discounts /complain but don't see much worth it in Cambodia . Not a big deal but curious his motives
Re: Passapp car gone
Report it to PassApp, they probably would take action.
Meum est propositum in taberna mori,
ut sint Guinness proxima morientis ori.
tunc cantabunt letius angelorum chori:
"Sit Deus propitius huic potatori."
ut sint Guinness proxima morientis ori.
tunc cantabunt letius angelorum chori:
"Sit Deus propitius huic potatori."
Re: Passapp car gone
If the belief that Cambodians don't "do" things like you'd expect in the West, then nothing will change. I know the PassApp owner, they do have process for punishing drivers and ultimately removing them - sure one complaint might not be anything to take action, but sets the ball rolling.
The alternative is for the Op to post the details of the PassApp taxi online so future customers, at least of CEO, can "take matters into their own hands" and avoid the prick.
The alternative is for the Op to post the details of the PassApp taxi online so future customers, at least of CEO, can "take matters into their own hands" and avoid the prick.
Meum est propositum in taberna mori,
ut sint Guinness proxima morientis ori.
tunc cantabunt letius angelorum chori:
"Sit Deus propitius huic potatori."
ut sint Guinness proxima morientis ori.
tunc cantabunt letius angelorum chori:
"Sit Deus propitius huic potatori."
Re: Passapp car gone
I'm speaking from experience. I had a bunch a shitty drivers, reported them, and absolutely nothing happened. That's just the reality of things.
If you do know the owner of Passapp, please refer him to the multiple threads on CEO. That might motivate him to actually take customer service seriously. As for now, his app is only working because there's nothing else besides Grab that can compete with Passapp. The answer is always the same with Passapp: "We're sorry, we will tell him not to do that again." Ok. And?
There should be a FB page of something listing the info of all the shitty Passapp drivers. Problem is, Passapp might run out of drivers if that actually happens/ works.
If you do know the owner of Passapp, please refer him to the multiple threads on CEO. That might motivate him to actually take customer service seriously. As for now, his app is only working because there's nothing else besides Grab that can compete with Passapp. The answer is always the same with Passapp: "We're sorry, we will tell him not to do that again." Ok. And?
There should be a FB page of something listing the info of all the shitty Passapp drivers. Problem is, Passapp might run out of drivers if that actually happens/ works.
- Jerry Atrick
- Expatriate
- Posts: 5452
- Joined: Sat May 17, 2014 4:19 pm
- Reputation: 3060
Re: Passapp car gone
So, they didn't figure out until new driver arrived that they were going in the wrong direction, if I read the Op correctly.
Either they didn't input a destination, or the driver just realised his mistake would lead to an argument and faked a breakdown to avoid losing face.
Either they didn't input a destination, or the driver just realised his mistake would lead to an argument and faked a breakdown to avoid losing face.
- cptrelentless
- Expatriate
- Posts: 3033
- Joined: Wed Jul 01, 2015 11:49 am
- Reputation: 565
- Location: Sihanoukville
Re: Passapp car gone
Is WeGo a thing? Seen a couple with that on it. What happened to itsumo?
Re: Passapp car gone
Grab. Fixed price, no cash, no incentive to go the long way.
- Phnom Poon
- Expatriate
- Posts: 1795
- Joined: Wed Jan 16, 2019 5:44 pm
- Reputation: 892
Re: Passapp car gone
The prices are almost inconsequential, so which is better for drivers?
Good, conscientious drivers
Good, conscientious drivers
.
monstra mihi bona!
-
- Expatriate
- Posts: 115
- Joined: Fri May 17, 2019 2:18 pm
- Reputation: 35
Re: Passapp car gone
She gave landmark close to destination when we got in car (in Kilmer) he understood easy(seemed to) .. She not real familiar only been there once years ago and talking on phone....ya maybe he so embarrassed cuz he confused got lost? The breakdown covering his error....seems elaborate but effective . We've had mostly good experiences with passapp and will use it again. Maybe driver initially made honest mistake, new, ect .. well chalk this up to third world livin I guessJerry Atrick wrote: ↑Thu Jun 06, 2019 3:27 pm So, they didn't figure out until new driver arrived that they were going in the wrong direction, if I read the Op correctly.
Either they didn't input a destination, or the driver just realised his mistake would lead to an argument and faked a breakdown to avoid losing face.
-
- Similar Topics
- Replies
- Views
- Last post
-
- 0 Replies
- 566 Views
-
Last post by CEOCambodiaNews
-
- 7 Replies
- 2321 Views
-
Last post by Alex
-
- 9 Replies
- 2652 Views
-
Last post by WildA
Who is online
Users browsing this forum: Ahrefs [Bot], angsta, barang_TK, Bing [Bot], BongKingKong, EmpatheticUnicorn, jaynewcastle, Kammekor, mossie, ron100, Semrush [Bot], yongchi and 739 guests