Banks charging for statements?

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cautious colin
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Banks charging for statements?

Post by cautious colin » Mon Mar 12, 2018 3:37 pm

Is this generally a thing here? Just went into ANZ and was told I have to pay $2 for 3 months or $4 for more. :shock:

I know it is not a lot of money but it does seem a bit off that I have to pay for the only possible way to get an official statement.

I could print one from internet banking but it doesn't have my name/address etc.

Do other banks charge for this or, can this be done yourself with other banks? Are they not leveraging my money enough that they have to charge me for services that should be free (card usage fee, WTF)

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Re: Banks charging for statements?

Post by PSD-Kiwi » Mon Mar 12, 2018 3:41 pm

Acleda, ABA and Canadia also charge a small fee for printed statements.
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Re: Banks charging for statements?

Post by Rama » Mon Mar 12, 2018 4:34 pm

Not strictly a bank (They're a private microfinance institute) but Prasac have this year brought in some fees: .50c monthly ATM card fee, .50c monthly internet banking fee, and $1 for a new passbook.
- So I've stopped using internet banking (all I was using it for was checking my balance and monthly interest earnings) and not bothered to get a replacement passbook - printing a (previous 4 weeks) statement is free, so I just get them to print a statement everytime I go in to deposit money. Can't really see a way around the ATM card other than to stop using the ATM, but it's too essential/convenient.
(Before anyone states the obvious, yes I am a skinflint)
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Re: Banks charging for statements?

Post by Duncan » Mon Mar 12, 2018 5:06 pm

Acleda bank will give you one free statement at the end of the month if you go there to pick it up. I asked them for one statement for the last 3 months as I had not got one for each month, and they tried to charge me for two of those months as they were extra statements. Because I protested about the extra ,,, they showed me in their official paper work where I can have one statement per month,,,, but,, charged for any extra statements.. Took a while to explain to them I am asking for One statement, covering a period of 3 months.
,, To me EXTRA means I already have one and want another one the same as.
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cautious colin
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Re: Banks charging for statements?

Post by cautious colin » Mon Mar 12, 2018 6:54 pm

Duncan wrote:
Mon Mar 12, 2018 5:06 pm
Acleda bank will give you one free statement at the end of the month if you go there to pick it up. I asked them for one statement for the last 3 months as I had not got one for each month, and they tried to charge me for two of those months as they were extra statements. Because I protested about the extra ,,, they showed me in their official paper work where I can have one statement per month,,,, but,, charged for any extra statements.. Took a while to explain to them I am asking for One statement, covering a period of 3 months.
,, To me EXTRA means I already have one and want another one the same as.
Common sense does seem to get left at the door with these banks and their "policy". I find it strange that they will give you 6% interest pa on a fixed term deposit (obviously making a shit ton more than that on the loan rates) but then charge for petty things like card usage, printing & setting up Internet banking, which you would think would save them money in the long run through staff salaries.

It makes me only use the bank when absolutely essential, which means they are missing out on leveraging my money further. Was thinking of opening a fixed term deposit with ANZ for ease but I think I'll take my business elsewhere
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Re: Banks charging for statements?

Post by bolueeleh » Mon Mar 12, 2018 11:17 pm

cautious colin wrote:
Mon Mar 12, 2018 6:54 pm
Duncan wrote:
Mon Mar 12, 2018 5:06 pm
Acleda bank will give you one free statement at the end of the month if you go there to pick it up. I asked them for one statement for the last 3 months as I had not got one for each month, and they tried to charge me for two of those months as they were extra statements. Because I protested about the extra ,,, they showed me in their official paper work where I can have one statement per month,,,, but,, charged for any extra statements.. Took a while to explain to them I am asking for One statement, covering a period of 3 months.
,, To me EXTRA means I already have one and want another one the same as.
Common sense does seem to get left at the door with these banks and their "policy". I find it strange that they will give you 6% interest pa on a fixed term deposit (obviously making a shit ton more than that on the loan rates) but then charge for petty things like card usage, printing & setting up Internet banking, which you would think would save them money in the long run through staff salaries.

It makes me only use the bank when absolutely essential, which means they are missing out on leveraging my money further. Was thinking of opening a fixed term deposit with ANZ for ease but I think I'll take my business elsewhere
you have no idea all these small fees can add up to a lot, and there are still lots of people or requirements to have these, unless the bank is multi country conglomerate, these small stuffs really do add up, P.s. even MNC banks have different policies in different countries, small countries branches which are not money makers will charge these too
Money is not the problem, the problem is no money
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