Travel chaos as all BA flights cancelled, major IT failure.

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Travel chaos as all BA flights cancelled, major IT failure.

Post by CEOCambodiaNews » Sun May 28, 2017 1:53 am

British Airways has cancelled all flights from Heathrow and Gatwick on Saturday due to a major IT failure that is causing very severe disruption to its global operations.

The airline said that its terminals at Heathrow and Gatwick had become “extremely congested” due to the computer problems. It decided to cancel all flights from both airports before 6pm UK time on Saturday. “Please do not come to the airports,” BA said.

A later statement said the airline had been forced to cancel all remaining flights scheduled to depart from the UK’s largest two airports on Saturday.

The computer crash affected BA’s booking system, baggage handling, mobile phone apps and check-in desks, leaving passengers facing long queues and confusion in airports or delays while planes were held on runways.

More than 1,000 flights have been affected. At Heathrow alone, BA had 406 flights scheduled to depart after 9am and a further 71 at Gatwick, according to flightstats.com on Saturday.
“Following the major IT system failure experienced earlier today, with regret we have had to cancel all flights leaving from Heathrow and Gatwick for the rest of Saturday,” a spokeswoman said...
https://www.theguardian.com/world/2017/ ... s-heathrow
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Re: Travel chaos as all BA flights cancelled, major IT failure.

Post by CEOCambodiaNews » Sun May 28, 2017 5:57 pm

UPDATE: Sunday, 28 May 2017.
Disruption has continued at UK airports after a British Airways IT failure grounded scores of planes and left thousands of people stranded.
Dozens of services were cancelled on Sunday morning and passengers have been warned not to go to the airport without rebooking or checking their flight status.
The airline said it was aiming to operate a “near-normal schedule” at Gatwick and the “majority of services” from Heathrow on Sunday after being crippled by a global IT crash.
The glitch was believed to have been caused by a power supply issue, the airline said, and there was no evidence of a cyber-attack.
https://www.theguardian.com/business/20 ... -on-sunday
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Re: Travel chaos as all BA flights cancelled, major IT failure.

Post by Cruisemonkey » Mon Jun 05, 2017 6:13 am

Apparently it was caused by a contractor who mistakenly turned off the power. You'd think they'd put a piece of tape over the switch... and sign saying DO NOT TURN OFF.
:facepalm:
You could be next.
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