Digi - surprising service
- StroppyChops
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Digi - surprising service
The new apartment has an existing Digi cable and I knew I could pick up unlimited access at 2Mbps for $12pcm so I wandered into the Digi office on Sunday and signed up. Although there's a live modem already on the wall the connection would take "three to five working days" and I politely asked if this meant two weeks. A couple of internal phone calls led to, "Okay, we be there this Wednesday, our man call day before to make time." At 3.30pm today I whinged to Mrs Stroppy that Cambodge telcos are just like Telstra and that I bet we wouldn't be hearing from Digi this week. Five minutes later the Digi tech called to arrange a time for tomorrow. I know there's a lot of negative comment out there about Digi's tech support, but so far I'm impressed. I haven't had (domestic) cable Internet before and I talked Digi into an unthrottled connection, so I'm looking forward to seeing how much better it is than Cellcard's Edge (as in allEDGEdly 3G) connection. If you read this far, you really need a hobby.
Bodge: This ain't Kansas, and the neighbours ate Toto!
- General Mackevili
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Re: Digi - surprising service
Haha, you can't be impressed until you HAVE internet. Then you can be impressed.StroppyChops wrote:... but so far I'm impressed.
The "blame game" is scheduled next.
Have fun!
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- General Mackevili
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Re: Digi - surprising service
Dagenham or Digger in 3.......2........1......
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- StroppyChops
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Re: Digi - surprising service
LOL! No sugar for my allEDGEdly pun? I spent time on that!
Bodge: This ain't Kansas, and the neighbours ate Toto!
- General Mackevili
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Re: Digi - surprising service
I didn't read that far.StroppyChops wrote:LOL! No sugar for my allEDGEdly pun? I spent time on that!
StroppyChops wrote:... Cellcard's Edge (as in allEDGEdly 3G) connection. If you read this far, you really need a hobby.
"Life is too important to take seriously."
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- StroppyChops
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- vladimir
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Re: Digi - surprising service
That wasn't a very knife thing to say.General Mackevili wrote:I didn't read that far.StroppyChops wrote:LOL! No sugar for my allEDGEdly pun? I spent time on that!
Jesus loves you...Mexico is great, right?
- StroppyChops
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Re: Digi - surprising service
Gourd.vladimir wrote:That wasn't a very knife thing to say.
Bodge: This ain't Kansas, and the neighbours ate Toto!
Re: Digi - surprising service
The service when people are signing up is much better than when you are already hooked in.
- StroppyChops
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Re: Digi - surprising service
No doubt. I'm at the point of being willing to endure dodgy customer service over dodgy connection though.
Bodge: This ain't Kansas, and the neighbours ate Toto!
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