Digi - surprising service

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StroppyChops
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Digi - surprising service

Post by StroppyChops »

The new apartment has an existing Digi cable and I knew I could pick up unlimited access at 2Mbps for $12pcm so I wandered into the Digi office on Sunday and signed up. Although there's a live modem already on the wall the connection would take "three to five working days" and I politely asked if this meant two weeks. A couple of internal phone calls led to, "Okay, we be there this Wednesday, our man call day before to make time." At 3.30pm today I whinged to Mrs Stroppy that Cambodge telcos are just like Telstra and that I bet we wouldn't be hearing from Digi this week. Five minutes later the Digi tech called to arrange a time for tomorrow. I know there's a lot of negative comment out there about Digi's tech support, but so far I'm impressed. I haven't had (domestic) cable Internet before and I talked Digi into an unthrottled connection, so I'm looking forward to seeing how much better it is than Cellcard's Edge (as in allEDGEdly 3G) connection. If you read this far, you really need a hobby.
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General Mackevili
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Re: Digi - surprising service

Post by General Mackevili »

StroppyChops wrote:... but so far I'm impressed.
Haha, you can't be impressed until you HAVE internet. Then you can be impressed.

The "blame game" is scheduled next.

Have fun!
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General Mackevili
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Re: Digi - surprising service

Post by General Mackevili »

Dagenham or Digger in 3.......2........1......
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StroppyChops
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Re: Digi - surprising service

Post by StroppyChops »

LOL! No sugar for my allEDGEdly pun? I spent time on that!
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General Mackevili
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Re: Digi - surprising service

Post by General Mackevili »

StroppyChops wrote:LOL! No sugar for my allEDGEdly pun? I spent time on that!
I didn't read that far. Image
StroppyChops wrote:... Cellcard's Edge (as in allEDGEdly 3G) connection. If you read this far, you really need a hobby.
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StroppyChops
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Re: Digi - surprising service

Post by StroppyChops »

Smooth.
Bodge: This ain't Kansas, and the neighbours ate Toto!
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vladimir
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Re: Digi - surprising service

Post by vladimir »

General Mackevili wrote:
StroppyChops wrote:LOL! No sugar for my allEDGEdly pun? I spent time on that!
I didn't read that far. Image
That wasn't a very knife thing to say.
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StroppyChops
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Re: Digi - surprising service

Post by StroppyChops »

vladimir wrote:That wasn't a very knife thing to say.
Gourd.
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GMJS-CEO
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Re: Digi - surprising service

Post by GMJS-CEO »

The service when people are signing up is much better than when you are already hooked in.
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StroppyChops
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Re: Digi - surprising service

Post by StroppyChops »

No doubt. I'm at the point of being willing to endure dodgy customer service over dodgy connection though.
Bodge: This ain't Kansas, and the neighbours ate Toto!
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