Smart@Home in the provinces?

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Spigzy
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Re: Smart@Home in the provinces?

Post by Spigzy »

timmydownawell wrote: Fri Jan 01, 2021 1:01 pm
Spigzy wrote: Thu Dec 31, 2020 8:04 pm The signal used for Smart @Home is not the same as the one used for 4G, so you can't use that as a barometer. But as mentioned, you can use your phone & tether if your 4G is good enough. Use the SmartNas app to get a deal like StreamOn & you could be cooking on gas.
What is Smart @Home?
Smart @Home is fast, convenient home Wi-Fi from Smart. All you need is a Smart @Home router with a SIM card that connects to the Smart wireless network. It’s easy to set up as there’s no fiber installation required; simply plug in the router at home, switch it on and connect! You can also request one of our agents to visit your home and do it for you.


So it's a 4G router that is speed limited according to your plan?

Anyway if 1GB data/day is enough then I recommend this plan: https://www.smart.com.kh/get-smart/plans/thommorng/ for $5/month it's better value.
It doesn't use the same 4G as mobile devices, it's a separate network/equipment that provides the Smart @Home signal which is why they have a coverage checker in the app. 4G signal they have nationwide, whereas you can see in Smart @Home coverage it is basically PP only at the moment. :hattip:
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pissontheroof
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Re: Smart@Home in the provinces?

Post by pissontheroof »

timmydownawell wrote: Thu Dec 31, 2020 2:21 pm If you already have 4G Smart on your phone, do some speed tests at different times of day and see how it performs before you sign up.

And yes, just use your phone as a hot spot? Smart has a good deal if you recharge $5/month.
Good idea 🙄Image
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timmydownawell
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Re: Smart@Home in the provinces?

Post by timmydownawell »

pissontheroof wrote: Sun Jan 03, 2021 3:39 pm
timmydownawell wrote: Thu Dec 31, 2020 2:21 pm If you already have 4G Smart on your phone, do some speed tests at different times of day and see how it performs before you sign up.

And yes, just use your phone as a hot spot? Smart has a good deal if you recharge $5/month.
Good idea 🙄Image
Dorky Metfone guy is everywhere in the province :D
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pissontheroof
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Re: Smart@Home in the provinces?

Post by pissontheroof »

timmydownawell wrote: Mon Jan 04, 2021 9:31 am
pissontheroof wrote: Sun Jan 03, 2021 3:39 pm
timmydownawell wrote: Thu Dec 31, 2020 2:21 pm If you already have 4G Smart on your phone, do some speed tests at different times of day and see how it performs before you sign up.

And yes, just use your phone as a hot spot? Smart has a good deal if you recharge $5/month.
Good idea 🙄Image
Dorky Metfone guy is everywhere in the province :D
Takes one to know one .
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daeum_tnaot
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Re: Smart@Home in the provinces?

Post by daeum_tnaot »

Spigzy wrote: Fri Jan 01, 2021 10:41 pm
timmydownawell wrote: Fri Jan 01, 2021 1:01 pm
Spigzy wrote: Thu Dec 31, 2020 8:04 pm The signal used for Smart @Home is not the same as the one used for 4G, so you can't use that as a barometer. But as mentioned, you can use your phone & tether if your 4G is good enough. Use the SmartNas app to get a deal like StreamOn & you could be cooking on gas.
What is Smart @Home?
Smart @Home is fast, convenient home Wi-Fi from Smart. All you need is a Smart @Home router with a SIM card that connects to the Smart wireless network. It’s easy to set up as there’s no fiber installation required; simply plug in the router at home, switch it on and connect! You can also request one of our agents to visit your home and do it for you.


So it's a 4G router that is speed limited according to your plan?

Anyway if 1GB data/day is enough then I recommend this plan: https://www.smart.com.kh/get-smart/plans/thommorng/ for $5/month it's better value.
It doesn't use the same 4G as mobile devices, it's a separate network/equipment that provides the Smart @Home signal which is why they have a coverage checker in the app. 4G signal they have nationwide, whereas you can see in Smart @Home coverage it is basically PP only at the moment. :hattip:
This is interesting. I always imagined it was the same as 4G as well.

So they invested in an entirely different infrastructure that emits a different signal? Surprising!
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Re: Smart@Home in the provinces?

Post by Irony Man »

The router they provide is just 4G, so maybe they just have a separate back-end network for this service, and the SIM can only log-in to this network.

The "Fair-Use Policy" of 250GB/month would cover my usage, which is mainly Netflix, YouTube, and Facebook movies. The regular phone plans are nowhere near, and the ones that offer "free" YouTube, or Facebook, are confusing fine-printed misfits.
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Re: Smart@Home in the provinces?

Post by xandreu »

Irony Man wrote: Thu Jan 07, 2021 9:57 am The router they provide is just 4G, so maybe they just have a separate back-end network for this service, and the SIM can only log-in to this network.

The "Fair-Use Policy" of 250GB/month would cover my usage, which is mainly Netflix, YouTube, and Facebook movies. The regular phone plans are nowhere near, and the ones that offer "free" YouTube, or Facebook, are confusing fine-printed misfits.
I use smart@home and have tested the Smart sim that comes with it in a different 4G router - it doesn't work. I have also tested the smart@home router with a different sim - it doesn't work either, which leads me to believe that smart@home isn't quite the same as a common or garden 4G mobile phone connection. The sim and router are designed to be used specifically for the smart@home service.

I used tethering (hotspot) from my mobile phone before, which was just cumbersome, and as you said, no mobile phone 4G plan comes close to the 250GB allowance the smart@home service offers. If you use your computer mainly at a desk at home, and have an ethernet port, I'd strongly recommend plugging the router directly into the computer via ethernet, rather than using the wifi. You're already relying on a wireless signal from the base station to the router. Cutting out the additional wireless signal from the router to your computer does seem to give a more stable connection.

As for the provinces, I went to Kampot for a few weeks a few months ago and took the smart@home router with me but the signal there was very slow and unusable most of the time. I don't know if that would be the case for the whole of Kampot or just where I was staying however.

In PP however, I regularly get in excess of the 10mbs speed that I pay for.
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timmydownawell
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Re: Smart@Home in the provinces?

Post by timmydownawell »

I'd think the reason it's only available in some areas is because they don't have enough bandwidth to the provinces (i.e. insufficient fibre infrastructure to carry the data to/from the various cell sites).
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Irony Man
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Re: Smart@Home in the provinces?

Post by Irony Man »

xandreu wrote: Thu Jan 07, 2021 10:50 am
Irony Man wrote: Thu Jan 07, 2021 9:57 am The router they provide is just 4G, so maybe they just have a separate back-end network for this service, and the SIM can only log-in to this network.

The "Fair-Use Policy" of 250GB/month would cover my usage, which is mainly Netflix, YouTube, and Facebook movies. The regular phone plans are nowhere near, and the ones that offer "free" YouTube, or Facebook, are confusing fine-printed misfits.
I use smart@home and have tested the Smart sim that comes with it in a different 4G router - it doesn't work. I have also tested the smart@home router with a different sim - it doesn't work either, which leads me to believe that smart@home isn't quite the same as a common or garden 4G mobile phone connection. The sim and router are designed to be used specifically for the smart@home service.

I used tethering (hotspot) from my mobile phone before, which was just cumbersome, and as you said, no mobile phone 4G plan comes close to the 250GB allowance the smart@home service offers. If you use your computer mainly at a desk at home, and have an ethernet port, I'd strongly recommend plugging the router directly into the computer via ethernet, rather than using the wifi. You're already relying on a wireless signal from the base station to the router. Cutting out the additional wireless signal from the router to your computer does seem to give a more stable connection.

As for the provinces, I went to Kampot for a few weeks a few months ago and took the smart@home router with me but the signal there was very slow and unusable most of the time. I don't know if that would be the case for the whole of Kampot or just where I was staying however.

In PP however, I regularly get in excess of the 10mbs speed that I pay for.
Very interesting, Thank you!
Perhaps they're using a different 4G band for the service, or they've simply SIM-locked the router to the service in some way. The starting package looks like a good deal just for the router, if you could unlock it.
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timmydownawell
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Re: Smart@Home in the provinces?

Post by timmydownawell »

Irony Man wrote: Thu Jan 07, 2021 11:32 am Perhaps they're using a different 4G band for the service, or they've simply SIM-locked the router to the service in some way. The starting package looks like a good deal just for the router, if you could unlock it.
Yeah now that I think about it, Virgin Mobile in Australia ran on the Optus network, but that didn't mean the SIM card would work on even Optus-locked phones, so the Smart@Home SIMs must be similarly coded to restrict their use. Regardless, it definitely seems to me as a Smart mobile user that their data speed has suffered since this product was released though, even in PP.
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