Sim card selling drive men bus from airport to hotel

Ask us anything. Cambodia Expats Online has a huge community of long-term expats that can answer any question you may have about life in Cambodia. Have some questions you want to ask before you move to Cambodia? Ask them here. Our community can also answer any questions you have about how to find a job or what kind of work is available for expats in Cambodia, whether you're looking for info about Phnom Penh, Siem Reap, or anywhere else in the Kingdom. You're also welcome to ask about visa and work permit questions as well, as the immigration rules change often, especially since COVID-19. Don't be shy, ask CEO's community anything!
User avatar
Freightdog
Expatriate
Posts: 4388
Joined: Wed May 16, 2018 8:41 am
Reputation: 3475
Location: Attached to a suitcase between realities
Ireland

Re: Sim card selling drive men bus from airport to hotel

Post by Freightdog »

Unless things have changed-

If you were roaming the streets and went to buy your SIM card from many of the phone outlets around town, it will have been registered by the person in the shop. It's normal. ធម្មតា, Thommotea (pronounced Tommodah, sort of)

Don't sweat it. When you leave quarantine, go to an actual Smart centre (I'm guessing there is one, (but I'm basing this on my Cellcard experience), and have the Phone company staff in the shop register the sim with your details. That is when you will need your passport. For now, speak nicely to the hotel staff, and they'll help you set up the sim, sell you scratch cards to add credit, show you how to convert your $1 for bucketloads of network credit, and use social media apps for communicating instead of normal phone calls.
The guy on the bus is making a huge amount of profit selling overpriced sims. It's something of an indication of how many things will done in Cambodia. It's a pain. A minor one. None of my partner's sims are registered in her name

Here's a major pain- When/if you leave Cambodia, and your sim hasn't been active on the network for a while, it will be recycled. So, if you do leave and come back, and unless you plan a quick turn, don't bother printing business cards with the number on them. The number will have been resold or at least put back into general circulation.
User avatar
Bitte_Kein_Lexus
Expatriate
Posts: 4421
Joined: Sun May 18, 2014 7:32 pm
Reputation: 1325

Re: Sim card selling drive men bus from airport to hotel

Post by Bitte_Kein_Lexus »

Bluenose wrote:What should you do? You should stop buying SIM cards from bus drivers for a start
Hahaha!
Ex Bitteeinbit/LexusSchmexus
Reckoning
Expatriate
Posts: 32
Joined: Thu May 20, 2021 4:48 am
Reputation: 12

Re: Sim card selling drive men bus from airport to hotel

Post by Reckoning »

Freightdog wrote: Fri Sep 17, 2021 6:34 am For now, speak nicely to the hotel staff, and they'll help you set up the sim, sell you scratch cards to add credit, show you how to convert your $1 for bucketloads of network credit, and use social media apps for communicating instead of normal phone calls.
This is true of some staff members at some hotels, but not all hotels. I was simply told no, that staff could not assist with getting a SIM. NHAM24 refused to deliver one to the quarantine hotel.

I just think people should be prepared that if they arrive at the hotel without a SIM, they may not be able to get one for 14 days.
User avatar
Freightdog
Expatriate
Posts: 4388
Joined: Wed May 16, 2018 8:41 am
Reputation: 3475
Location: Attached to a suitcase between realities
Ireland

Re: Sim card selling drive men bus from airport to hotel

Post by Freightdog »

@Reckoning I'm curious as to which hotel you stayed at that wouldn't assist with a sim. Name and shame.

@Kigna Have you spoken to the staff to get some help? If not, let us know how it goes.
User avatar
armchairlawyer
Expatriate
Posts: 2517
Joined: Sat Aug 29, 2015 1:43 pm
Reputation: 1517
Cambodia

Re: Sim card selling drive men bus from airport to hotel

Post by armchairlawyer »

Freightdog wrote: Fri Sep 17, 2021 6:34 am Unless things have changed-

If you were roaming the streets and went to buy your SIM card from many of the phone outlets around town, it will have been registered by the person in the shop. It's normal. ធម្មតា, Thommotea (pronounced Tommodah, sort of)

Don't sweat it. When you leave quarantine, go to an actual Smart centre (I'm guessing there is one, (but I'm basing this on my Cellcard experience), and have the Phone company staff in the shop register the sim with your details. That is when you will need your passport. For now, speak nicely to the hotel staff, and they'll help you set up the sim, sell you scratch cards to add credit, show you how to convert your $1 for bucketloads of network credit, and use social media apps for communicating instead of normal phone calls.
The guy on the bus is making a huge amount of profit selling overpriced sims. It's something of an indication of how many things will done in Cambodia. It's a pain. A minor one. None of my partner's sims are registered in her name

Here's a major pain- When/if you leave Cambodia, and your sim hasn't been active on the network for a while, it will be recycled. So, if you do leave and come back, and unless you plan a quick turn, don't bother printing business cards with the number on them. The number will have been resold or at least put back into general circulation.
If you ask in a Smart (or another company) shop, they will sell you the package that has the longest span with no usage. I have heard some packages offer 6 months, maybe more.
User avatar
armchairlawyer
Expatriate
Posts: 2517
Joined: Sat Aug 29, 2015 1:43 pm
Reputation: 1517
Cambodia

Re: Sim card selling drive men bus from airport to hotel

Post by armchairlawyer »

Kigna wrote: Thu Sep 16, 2021 2:59 pm Arrived in Phnom Penh, when we went to the hotel the bus driver was selling smart sim cards. $ 6. So I bought one along with $ 5 credit. When he was in the room I could not register the sim card with the Smart application. Now I have discovered that it is already registered in someone else's name. What should I do?
I think you caught posters on a bit of a bad day (wih the honourable exception of Duran).
As you now know, you did nothing wrong - buying a sim from the driver was the only way you could be sure of getting one.
It should work perfectly well for you.
If you need a top up before you get released, you can try to get a scratchcard or a friend can top it up for you from PiPay or ABA or certain other banks.
Reckoning
Expatriate
Posts: 32
Joined: Thu May 20, 2021 4:48 am
Reputation: 12

Re: Sim card selling drive men bus from airport to hotel

Post by Reckoning »

Freightdog wrote: Fri Sep 17, 2021 8:37 am @Reckoning I'm curious as to which hotel you stayed at that wouldn't assist with a sim. Name and shame.
Tianyi, of course. I called down, asked if someone could buy a SIM and first they said no, then they said OK we can send a guy to et one for $10, then they called back and said "cannot" and that was final.

When I tried to order one from nham24 th system confirmed the order but then I got a text saying we can't deliver to quarantine hotels.
Freightdog wrote: Fri Sep 17, 2021 6:34 am
Here's a major pain- When/if you leave Cambodia, and your sim hasn't been active on the network for a while, it will be recycled. So, if you do leave and come back, and unless you plan a quick turn, don't bother printing business cards with the number on them. The number will have been resold or at least put back into general circulation.
I think you can keep it active by topping it up online every 60 days or so while you're away. However, just because you can top up the number doesn't mean it's still yours and still active. I spent $10 to top up a number with Smart or Cellcard, I forget the provider, only for them to later tell me by chat "that number was deactivated and recycled and is not assigned to anyone right now." I asked for my $10 back and they of course said "cannot." I had to dispute it with my credit card company to get the $10 back.
Oumedc
Expatriate
Posts: 123
Joined: Sun Jun 21, 2020 11:59 pm
Reputation: 52

Re: Sim card selling drive men bus from airport to hotel

Post by Oumedc »

Kigna wrote: Thu Sep 16, 2021 2:59 pm Arrived in Phnom Penh, when we went to the hotel the bus driver was selling smart sim cards. $ 6. So I bought one along with $ 5 credit. When he was in the room I could not register the sim card with the Smart application. Now I have discovered that it is already registered in someone else's name. What should I do?
You should book your ticket out of Cambodia
And by a Sim card back home

Common sence sir will help you if you do not have go home your in real shit
Bongmab69
Expatriate
Posts: 810
Joined: Sat Feb 15, 2020 11:40 pm
Reputation: 331
Belgium

Re: Sim card selling drive men bus from airport to hotel

Post by Bongmab69 »

I bought years ago (2016 i think) a smart-sim-card, and it was also registered in some-one name, i knever found out later who it was, the same phone shop (in front city-centre-hotel), i asked, they didnt know her, the girl from reception who took me overthere, either had no clue who it was. I just top up every 6 months, if i am abroad, i just ask some girl in PP to top it up for 1 dollar (if she refuses, i know also how "good friend" she is, hahaha), and after 5 years (i think), its still working. Just had to go to a smart-shop and activate some "long-time" program, to confirm it only every 6 months !! ?? Works perfectly for me !!
duran
Expatriate
Posts: 51
Joined: Fri Aug 13, 2021 11:56 am
Reputation: 30
Cambodia

Re: Sim card selling drive men bus from airport to hotel

Post by duran »

Bongmab69 wrote: Fri Sep 17, 2021 11:46 am I bought years ago (2016 i think) a smart-sim-card, and it was also registered in some-one name, i knever found out later who it was, the same phone shop (in front city-centre-hotel), i asked, they didnt know her, the girl from reception who took me overthere, either had no clue who it was. I just top up every 6 months, if i am abroad, i just ask some girl in PP to top it up for 1 dollar (if she refuses, i know also how "good friend" she is, hahaha), and after 5 years (i think), its still working. Just had to go to a smart-shop and activate some "long-time" program, to confirm it only every 6 months !! ?? Works perfectly for me !!
If you're still wondering under whose name and ID your sim is registered, you can do so by dialing *567# and it will reveal that person's details.
Post Reply Previous topicNext topic
  • Similar Topics
    Replies
    Views
    Last post

Who is online

Users browsing this forum: John Bingham and 351 guests