OpenNet Pay First Install Next Day?

Ask us anything. Cambodia Expat's Online has a huge community of long term expats that can answer any question you may have about life in Cambodia. Have some questions you want to ask before you move to Cambodia? Ask them here. Our community can also answer any questions you have about how to find a job or what kind of work is available for expats in Cambodia, whether you're looking for info about Phnom Penh, Siem Reap or anywhere else in the Kingdom. Don't be shy, ask CEO's members anything!
User avatar
deviantinfamous
Tourist
Posts: 22
Joined: Thu Oct 10, 2019 12:00 pm
Reputation: 4
Finland

OpenNet Pay First Install Next Day?

Post by deviantinfamous »

Hi, just inquired with Open Net regarding their Fiber Optic connection. They asked me to pay 139 USD for 1 year and require payment FIRST then said they'll install the next day. Is this SOP with Open Net? Just afraid of getting scammed since this is my first time working in Phnom Penh
User avatar
xandreu
Expatriate
Posts: 882
Joined: Mon Jun 05, 2017 11:37 am
Reputation: 770
Great Britain

Re: OpenNet Pay First Install Next Day?

Post by xandreu »

I used opennet in my last apartment and found them to be pretty good. Very few downtimes and when I did have an issue they always came out the same day (it usually turned out to an issue with something my landlord had done rather than the fault of opennet)

As far as I remember i paid the guys on the same day they installed it.
User avatar
Duncan
Sir Duncan
Posts: 8150
Joined: Tue Jun 03, 2014 8:22 pm
Reputation: 2340
Location: Wonder Why Central

Re: OpenNet Pay First Install Next Day?

Post by Duncan »

deviantinfamous wrote: Wed Nov 20, 2019 3:29 pm Hi, just inquired with Open Net regarding their Fiber Optic connection. They asked me to pay 139 USD for 1 year and require payment FIRST then said they'll install the next day. Is this SOP with Open Net? Just afraid of getting scammed since this is my first time working in Phnom Penh
They are good. Get them to download their app on your phone then its easy to make a complaint, see your payments ,etc.
Cambodia,,,, Don't fall in love with her.
Like the spoilt child she is, she will not be happy till she destroys herself from within and breaks your heart.
User avatar
John Bingham
Expatriate
Posts: 8887
Joined: Sun Dec 07, 2014 11:26 pm
Reputation: 4554
Burkina Faso

Re: OpenNet Pay First Install Next Day?

Post by John Bingham »

I've used them for years and found them to be reliable, and as above they come quickly if there's any issue.
Silence, exile, and cunning.
User avatar
timmydownawell
Expatriate
Posts: 2790
Joined: Tue Mar 22, 2016 12:50 pm
Reputation: 823
Location: Phnom Penh
Cambodia

Re: OpenNet Pay First Install Next Day?

Post by timmydownawell »

When I connected, I went to their office and paid at 9am and their installer arrived and strung up the fibre at midday. And as JB says they are very responsive if you have any issues.
No matter how much it rains, the dirt never washes away.
User avatar
deviantinfamous
Tourist
Posts: 22
Joined: Thu Oct 10, 2019 12:00 pm
Reputation: 4
Finland

Re: OpenNet Pay First Install Next Day?

Post by deviantinfamous »

Thanks, guys. The OpenNet guys were really accomodating and gave me a receipt for my reference.
User avatar
Clemen
Expatriate
Posts: 804
Joined: Fri Feb 16, 2018 5:04 pm
Reputation: 610
Cambodia

Re: OpenNet Pay First Install Next Day?

Post by Clemen »

It's pretty weird for Cambodia, but those guys usually show up the same day there's any problems. In our case it's never been their problem, when we were having the power cuts EDC was physically cutting all the wires in our area weekly, I'd call them and say " hey those jackasses cut the wires again" and they'd be right out.
An unreliable narrator
Mishmash
Expatriate
Posts: 1949
Joined: Tue Nov 14, 2017 7:34 pm
Reputation: 1145
Cambodia

Re: OpenNet Pay First Install Next Day?

Post by Mishmash »

I have been with opennet for years.

Moved many times.

Never a problem - same day online.

Get yr engineers phone number. Pay him a few bucks. He's always online - max downtime even if line cut is 1 hour. likes beer too. :beer3:
User avatar
Duncan
Sir Duncan
Posts: 8150
Joined: Tue Jun 03, 2014 8:22 pm
Reputation: 2340
Location: Wonder Why Central

Re: OpenNet Pay First Install Next Day?

Post by Duncan »

Mishmash wrote: Wed Nov 20, 2019 11:30 pm I have been with opennet for years.

Moved many times.

Never a problem - same day online.

Get yr engineers phone number. Pay him a few bucks. He's always online - max downtime even if line cut is 1 hour. likes beer too. :beer3:

And as with other good tradesmen , and the opennet guys , show your appreciation by making a donation when they have finished the job. We dont want to see them leave and work as tuk-tuk drivers cause they can make better money.
Cambodia,,,, Don't fall in love with her.
Like the spoilt child she is, she will not be happy till she destroys herself from within and breaks your heart.
Mishmash
Expatriate
Posts: 1949
Joined: Tue Nov 14, 2017 7:34 pm
Reputation: 1145
Cambodia

Re: OpenNet Pay First Install Next Day?

Post by Mishmash »

Duncan wrote: Thu Nov 21, 2019 8:16 am
Mishmash wrote: Wed Nov 20, 2019 11:30 pm I have been with opennet for years.

Moved many times.

Never a problem - same day online.

Get yr engineers phone number. Pay him a few bucks. He's always online - max downtime even if line cut is 1 hour. likes beer too. :beer3:

And as with other good tradesmen , and the opennet guys , show your appreciation by making a donation when they have finished the job. We dont want to see them leave and work as tuk-tuk drivers cause they can make better money.
Damn right... I have to persuade them that a few bucks is good. then the argument over who should pay goes down the beer garden and its an even split. then when a problem comes we can fix quick quick and down the beer garden again. our wives think we work real hard. :beer3:
Post Reply Previous topicNext topic
  • Similar Topics
    Replies
    Views
    Last post

Who is online

Users browsing this forum: Cam.O'Dear, Matty9999 and 189 guests