ANZ Online Banking - Anyone?

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ANZ Online Banking - Anyone?

Post by Username Taken »

What a load of bollocks this is!

I got myself an ANZ Credit Card (read: Debit Card) and signed up for Online Backing so that I can move cash from the regular account to the Credit Card account while I'm abroad.

Login - just fine.
But no sign of the Credit Card account.
Call to the Customer Service who tells me that I have to use Internet Explorer, not Firefox. WTF?
Log out of FF.
Log in with IE, and the page just doesn't render properly. Totally unuseable.
Call Customer Service again. He asks what version of IE. I tell him it's the latest version. I wait 5 minutes, then he comes back and says "It doesn't work with the latest IE. Can you try FF again, but clear the cache".

Clear the cache on FF, and log in again. Still nothing.

Anyone using this service successfully?
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StroppyChops
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Re: ANZ Online Banking - Anyone?

Post by StroppyChops »

We use it reliably with FF and Chrome. Any issues have always been administrative and resolved over the phone.
Bodge: This ain't Kansas, and the neighbours ate Toto!
Mrs Stroppy
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Re: ANZ Online Banking - Anyone?

Post by Mrs Stroppy »

Have you tried their banking app on your phone/tablet? It's called Go Money.
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StroppyChops
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Re: ANZ Online Banking - Anyone?

Post by StroppyChops »

Sorry, GoMoney is only available within Australia.
Bodge: This ain't Kansas, and the neighbours ate Toto!
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Re: ANZ Online Banking - Anyone?

Post by Username Taken »

StroppyChops wrote:We use it reliably with FF and Chrome. Any issues have always been administrative and resolved over the phone.
I'll go with this one for now. Will find out in the morning. (CS said I need to call during biz hours)

Thanks
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StroppyChops
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Re: ANZ Online Banking - Anyone?

Post by StroppyChops »

Someone at CS is definitely being lazy, ANZ CS is fully available 24/7/365... I'd call back and if you don't get satisfaction, insist they escalate the call.
Bodge: This ain't Kansas, and the neighbours ate Toto!
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khmerinade
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Re: ANZ Online Banking - Anyone?

Post by khmerinade »

Page doesn't load when i use FF, we always use safari for ANZ online.
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StroppyChops
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Re: ANZ Online Banking - Anyone?

Post by StroppyChops »

Just used it with Chrome/Windows 7 Pro 64-bit - no problems.
Bodge: This ain't Kansas, and the neighbours ate Toto!
OrangeDragon
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Re: ANZ Online Banking - Anyone?

Post by OrangeDragon »

the degree of incompetence in the online banking systems in this country staggers me. it's a bank... spend the fucking money and have it made right.
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StroppyChops
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Re: ANZ Online Banking - Anyone?

Post by StroppyChops »

OrangeDragon wrote:the degree of incompetence in the online banking systems in this country staggers me. it's a bank... spend the fucking money and have it made right.
He's not referring to ANZ-R, OD... (is he?)
Bodge: This ain't Kansas, and the neighbours ate Toto!
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