From the BBC

Thousands of Apple Macbook owners are campaigning for action over reported issues with the laptop's retina screen.
They are reporting "horrific stains" spreading across screens, in the forms of spots and patches.
Phi Chong, a software engineer, told the BBC he has had to replace his screen twice in the last two years. He said he had been told Apple would not carry out further screen repairs.
The firm told the BBC users should contact its Apple support centre.
One Macbook repair specialist indicated that this was not a common problem.
But users who have been affected are concerned they will face expensive service fees once their warranties and/or extended AppleCare protection plans expire.
"My last screen replacement had its anti-reflective coating start peeling off within a month," said Phi Chong.
"I'm worried it will start peeling again after my AppleCare has expired."
Campaign group
A website called "Staingate" has been set up by a group unhappy with Apple's response.
Some of them say they have been told they will have to pay $800 (£519) for repair work, the Staingate website states.
A Facebook group formed by people experiencing problems with their Macbook screens has 1,752 members, and Staingate claims to have been contacted by more than 2,500 people so far.
US legal firm Whitfield Bryson & Mason has contacted the Facebook group offering to investigate.
The group has also set up a petition on the Change.org website which asks Apple chief executive Tim Cook to "take immediate action" to address the issue.
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Some people say problems with the screen can start appearing within a few months of purchasing the laptops, with the 13in (33cm) screen version retailing at £749 - £999 ($1,181 - $1,575) on the Apple UK website.
While many people on the Facebook page are reporting that Apple stores around the world - including in Berlin, Hong Kong, Jersey and New Zealand - are agreeing to carry out free screen repairs outside the warranty period, others said they had been told it was "cosmetic damage", which is not usually covered.
Apple has not confirmed whether there is an issue with the screens, or what might be causing the damage.
Its 2013 models seem to be worst affected, but there are online forums discussing the problem dating back to 2009.
"Customers who experience problems with their Apple products should contact AppleCare," a spokesperson told the BBC.
AJ Forsythe, founder and chief executive of the Silicon Valley-based screen repair firm iCracked told the BBC it was not an issue that had come to his company's attention in the 11 countries in which it operates.
"We generally see that when people buy a $2,000 computer or a £700 iPad they take really good care of it for the first couple of months and then it becomes an extension of their lives," he said.
"It's not necessarily the user's fault... but it's incredibly hard to build a product that can withstand millions of real-world usages.
"I'd be interested to see what happens on the manufacturer's side."

Honestly, while I really do hate my Apple products because I think they're too expensive for what they are (yet I own one because I never learned how to use a Windows machine), I think people whine and bitch way too much these days. It's an expensive computer, but it's still going to break. Deal with it.

-An Apple 2014 Macbook owner with a bad battery and trackpad already, both repaired at my own expense because it was "neglect". $300, boo hoo, if you can't afford it, don't buy it.

No real sympathy for whiners with 6 year old computers developing problems but I think I'd be pretty pissed if a 2 year old machine ended up in that condition. Not that I'll ever know, I'm a PC user - I've never had a machine last for more than 2 years...

It's inevitable when a company becomes as successful as Apple that people will seize on any opportunity to bash it. A couple of thousand complaints is what percentage of sales. I've had that very same laptop for 2 years plus, it's travelled in the dusty environment in Cambodia and my screen's just fine. Only problem I've experienced with years of use of their products is fraying of the battery pack cable, which I believe is a design over practicality flaw. Other products have thick strong cable, Apple's don't. I haven't needed to replace yet and I don't suppose it will be a game changer, but it pisses me off as much as any other product flaw would.

Cowshed Cowboy wrote:It's inevitable when a company becomes as successful as Apple that people will seize on any opportunity to bash it.

No.

You don't hear me dissing Sony. Why? because their products are great AND they give a flying fiddle about their consumers.

Apple don't. That's why they get flack, for arrogance and semi-scams, like selling a charger separate from a phone.

It's not about success, it's about the shitty way they treat consumers, and the dodgy sales system.

When did apple sell the charger extra. I have bought numerous iPhones and every single one came with a charger.

They are shit and fail fast meaning you need to buy another one but that's not what you said.

Please give an example of when Apple sold a phone and the charger separately.

While I agree People have a lot to bitch and moan against Apple but I believe a lot of it is people just jumping on the bandwagon as bashing Apple is "cool".

kiwiincambodia wrote:When did apple sell the charger extra. I have bought numerous iPhones and every single one came with a charger.

They are shit and fail fast meaning you need to buy another one but that's not what you said.

Please give an example of when Apple sold a phone and the charger separately.

While I agree People have a lot to bitch and moan against Apple but I believe a lot of it is people just jumping on the bandwagon as bashing Apple is "cool".

Back in the day I had an Apple 2. I've also had a PowerMac with the docking station when I worked in the pharmaceutical industry - I swapped it for a desktop PC. I hated both of those machines. I also hated the iPod (worst device ever for someone with a big library of tunes - fine for people with 3 CDs). I don't bash Apple because it's trendy, I've been bashing them since before Apple was trendy. Modern Apple products are simply for people with more money than sense. On a like-for-like basis, there's nothing I can't do as well for a lot less money with other kit. I've listened to hundreds of Mac users defend their purchase because of the boot time of the device - seriously, if that's the best reason you have for picking a work machine... god help you.

I said there is plenty of reasons to bash Apple and didn't mention PC's at all.

I was replying to the phone / charger comment made by Vlad.

I own iPhones but have not and never will use a Mac computer purely for the reasons you outline above.

As for iPods I agree, there are much better products out there for a fraction of the price.

Cowshed Cowboy wrote: Only problem I've experienced with years of use of their products is fraying of the battery pack cable, which I believe is a design over practicality flaw. Other products have thick strong cable, Apple's don't. I haven't needed to replace yet and I don't suppose it will be a game changer, but it pisses me off as much as any other product flaw would.

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